Executive Housekeeper - Hotel
JRoss Recruiters
- Winnipeg, MB
- $55,000-70,000 per year
- Permanent
- Full-time
- Monitor the status of operations regularly and adjust strategies as appropriate.
- Manage the operation of the housekeeping, public space, and laundry areas.
- Ensure that rooms and public spaces are spotless, continually restocked, and straightened.
- Follow and implement processes, procedures, and standards for assigned departments to achieve service and financial goals.
- Inspect rooms, public spaces, and back-of-the-house areas continually to maintain high standards.
- Determine appropriate staffing levels for forecasted business and schedule employees accordingly.
- Develop and implement processes for providing employees with customer service, technical, and safety training on an ongoing basis.
- Oversee inventory, purchasing, disbursement, and cost control for all relevant supplies.
- Manage outsourced relationships with laundry operations.
- Ensure compliance with safety standards in assigned departments.
- Coordinate room availability with the Guest Services Manager.
- Coordinate room maintenance with the Maintenance Manager.
- Communicate effectively with the GM and other managers to advise changes, challenges, and concerns.
- Develop and implement strategies and practices that support employee engagement.
- Recruit and select qualified candidates for housekeeping positions.
- Provide employees with orientation, training, and ongoing feedback to perform job responsibilities effectively.
- Communicate performance expectations and provide coaching and counseling as needed.
- Create a culture of 100% guest satisfaction by providing employees with the tools and resources they need to deliver exceptional service.
- Communicate and reinforce the vision for Canad Corporation and service to employees.
- Foster teamwork among employees to support guests and enhance the customer experience.Seek opportunities to improve the customer experience through feedback and strategic initiatives
- Prior experience in a similar position is essential.
- Strong leadership and communication skills.
- Ability to manage multiple tasks effectively.
- Commitment to delivering exceptional guest experiences.
- Attention to detail and a focus on quality.
- Flexibility to work evenings, weekends, and holidays as required.
- Knowledge of relevant safety and sanitation guidelines.
- Proficiency in Microsoft Office Suite and other relevant software.
- Employee Rewards Program.
- Employee Discounts, including meals, room rates, and more!
- Educational “Scholarships” and financial assistance.
- Employee Events including Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws, and more!
- Wellness Benefits.
- Career Growth Opportunities.
- Contribution to the growth and success of the department.
- Strong personal as well as professional development.