
Animal Care Attendant
The British Columbia Society for the Prevention of Cruelty to Animals
- Burnaby, BC
- Permanent
- Full-time
- Working collaboratively with others to maintain the entire physical plant in a clean, sanitary and efficient manner on an ongoing basis.
- Maintaining kennel runs and cat cages in a clean, sanitary and efficient manner on an ongoing basis.
- To treat animals humanely, compassionately and concern, and transmit these values to others both on and off the job.
- Provide animals with a proper diet and ensure that they feed and water properly.
- Ensuring that animals' health and well-being are according to the society's animal health policy, including administering such medications as specified by the animal health technologist or other authorized shelter staff.
- Maintain a high level of standards to portray to the public the image of the BC SPCA as a compassionate and caring organization.
- Willingly assist in coordinating our volunteer' supporting work; in the spirit that we all work together for the benefit of all animals.
- To perform other duties, as required, which are necessary to ensure the smooth operation of the shelter.
- To work collaboratively with other shelter personnel, creating a positive and harmonious atmosphere among staff and volunteers and enhancing team performance.
Front office staff assistance may be required in:
- Telephone reception and other communications
- Answering counter inquiries
- Receiving animals for surrender
- All adoption procedures
- License and merchandise sales
- Performance of general office routines and record-keeping
- Other related duties
- To perform all of the above in a courteous, friendly way to clients, volunteers and other staff, to ensure the highest possible reputation for the shelter and the maintenance of the goodwill of its community
- High school diploma or equivalent.
- Valid Class N or 5 BC Drivers’ License and driver’s abstract
- Demonstrated interest in all aspects of animal welfare.
- Sound knowledge of animals, their breeds, characteristics and more common diseases.
- Strong desire to provide excellent customer service skills: patience, professional, positive attitude, attention to detail, adaptability.
- Excellent communication skills both verbal and written.
- Resourceful team player who excels at building trusting relationships with colleagues, customers and volunteers.
- Highly motivated self-starter who takes initiative with minimal supervision.
- Position is physically demanding and includes heavy lifting, pushing and pulling which requires an individual with the ability to maintain a level of fitness and endurance to fulfill the required duties.
- Computer experience: Windows, Microsoft Office (Outlook, Word, Excel).
- Ability to prioritize demands on time.
- Philosophical harmony with the mission, vision and strategic directions of the BC SPCA.
The British Columbia Society for the Prevention of Cruelty to Animals