Technical Administrative Coordinator

BruntWork View all jobs

  • Beaconsfield, QC
  • Permanent
  • Full-time
  • 9 days ago
Job OverviewOur client is looking for an operational backbone for their thriving service company. In this role, you will manage the critical flow of jobs and client communications that keep the business running smoothly. This position offers genuine growth potential-starting with core administrative duties and expanding into customer support and marketing activities as you prove your value. You'll work with modern CRM systems and have the flexibility to take on varied responsibilities during different business cycles.Client OverviewA well-established Canadian service company specializing in locksmith and garage door repair with years of operational experience. They're experiencing significant growth with high volumes of service requests and are expanding their team to better serve their growing customer base. The company values operational efficiency and utilizes modern project management systems to streamline its workflows.ScheduleMonday - Saturday, 9:00 AM - 5:00 PM Canada Eastern Time (48 work hours per week)Independent Contractor Perks
  • Health Insurance Coverage for eligible locations
  • Permanent work from home
  • Immediate hiring
Responsibilities
  • Input and manage service job orders in Monday.com and ULeads systems
  • Coordinate with field technicians to ensure proper job completion and system updates
  • Close completed jobs and maintain accurate operational records
  • Conduct follow-up communications with clients who request pricing and service information
  • Handle general administrative and secretarial tasks to support daily operations
  • Assist with social media posting and basic marketing activities during slower business periods
  • Future opportunity: Answer incoming customer calls and provide phone support
  • Adapt to varied administrative tasks based on seasonal business needs
Requirements
  • At least 2 years of experience in an administrative assistant, virtual assistant, or receptionist role
  • Essential experience with CRM systems and job management platforms
  • Strong communication skills for client follow-up work and technician coordination
  • Comfortable working Canada Eastern Time hours with a reliable internet connection
  • Experience with Monday.com or similar project management tools is a plus
  • Basic social media or marketing experience is beneficial for varied responsibilities
Side NoteThis is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.ReminderPlease follow the provided link to BruntWork's Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.

BruntWork