Account Executive; Government Public Sector; Associate Director
- Winnipeg, MB
- Permanent
- Full-time
- Serve as a key point of contact for agreed client contacts, fostering trust and open communication to understand their unique strategies, challenges, and opportunities.
- Develop deep insights into clients' businesses, identifying key stakeholders and tailoring engagement strategies that resonate with their goals and priorities. -
- Proactively identify opportunities to connect with clients, collaborating with internal teams to deliver innovative solutions that address their specific needs.
- Lead initiatives that enhance client experiences, such as diversity and inclusion programs and interactive workshops, ensuring that clients feel valued and understood. -
- Maintain ongoing dialogue with clients to gather feedback, assess satisfaction, and adapt strategies to continuously improve their experience with EY.
- Owns and manages select client relationships, as identified by CP (e.g. Procurement/Sourcing, EY Alumni, etc.).
- Continually build upon the EY Account Management Framework and bring the full breadth of the firm to the account (e.g. technology, Investment/Funding, Service Lines).
- Collaborate with internal teams to develop tailored proposals and strategies that align with client objectives, driving successful outcomes and long-term partnerships.
- Works closely with Account Coordinators to support account operations and account administrative activity. Monitors reports and presents on account KPIs such as revenue, client relationship activity, sales forecast and pursuits.
- Leading the account planning processes and meetings.
- Lead pursuit process
- Promotes pursuit excellence and assists in creating a WIN strategy and power maps on proposals.
- Develop and manage central client communications (e.g., client newsletters, value scorecard, event invites).
- Actively promotes the activation of solutions, and services across the account through ideation of opportunities and teaming with account team members on demand generation activities.
- Plans and monitors client feedback program and win/loss reviews to generate key client insights, as appropriate assists with client feedback interviews and be viewed as a Voice of the Client.
- Acts as interface with global sector for account industry needs (Subject Matter Resource, Solutions, Networks); Inter-connect account team centrally and to the broader sector.
- Acts as subject matter expert and coach the team on EY's Sales and Account Management Framework (ex: immersive selling, Wavespace, building client trust, etc.).
- Proven ability to build trusted relationships, both internal and external.
- Demonstrated success in large matrix organizations.
- Strong analytical and quantitative skills, ability to review reports, interpret data and identify trends; a healthy sense of curiosity.
- Time Management skills - ability to meet deadlines, prioritise and manage projects to the end.
- Ability to work independently and in a team environment, collaborate effectively with other functional groups within EY.
- An executive presence; energetic and engaging style.
- The ability to work independently in a fast-paced, dynamic team-oriented environment.
- A Bachelor's or post-graduate degree is required.
- 10+ years of relevant experience, including previous experience with complex account management and/or business development.
- Professional services knowledge is an asset
- Knowledge of the Government Public Sector Industry is an asset
- Project management experience
- Support and coaching from some of the most engaging colleagues in the industry
- Learning opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that's right for you