Insurance Broker - RIBO Licensed
Accountivity View all jobs
- Aurora, ON
- $50,000-55,000 per year
- Permanent
- Full-time
Location: York Region, ON
Job Type: Permanent
Salary: $50,000-$55000/year
Work Model: In OfficeThis posting is for an existing vacancy. Our client in York Region, ON is actively looking for a RIBO licensed Insurance Broker / Customer Service Representative to join their team.Key Responsibilities:
- Provide outstanding customer service to personal and commercial insurance clients through phone, email, and in-person interactions
- Assist clients with policy inquiries, changes, renewals, and coverage explanations
- Review client needs and recommend appropriate coverage options to ensure adequate protection
- Prepare and process policy documentation, endorsements, and renewals accurately and efficiently
- Maintain detailed and up-to-date client records within the brokerage management system
- Work closely with insurance carriers to obtain quotes, process changes, and resolve policy issues
- Support the renewal process by reviewing existing policies and identifying opportunities for coverage improvements
- Respond promptly to client questions and provide guidance on claims processes when needed
- Collaborate with team members to ensure smooth workflow and consistent client service
- Maintain compliance with regulatory requirements and brokerage standards
- Active RIBO License (Registered Insurance Brokers of Ontario) required
- Previous experience handling personal and/or commercial lines insurance
- Strong customer service and relationship management skills
- Excellent communication skills, both written and verbal
- Highly organized with strong attention to detail
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
- Proficiency with brokerage management systems; PowerBroker & CompuQuote experience is considered an asset
- Comfortable working in a collaborative, small-office environment
- A positive and professional attitude
- A team-oriented individual who takes pride in helping clients
- Someone who is proactive, reliable, and committed to delivering excellent results
- A strong problem solver who enjoys supporting clients and building long-term relationships