Personal Lines Insurance Advisor
DGA View all jobs
- Toronto, ON
- $55,000-80,000 per year
- Permanent
- Full-time
- Be the go-to contact for your clients, handling inquiries by phone, email, and written correspondence with care and efficiency
- Manage and grow an existing book of personal lines business
- Remarket policies at renewal to make sure clients always have competitive coverage and pricing
- Spot cross-selling opportunities and proactively recommend the right insurance solutions
- Support clients through the claims process from start to finish – because that’s when they need you most
- Conduct outbound renewal calls, particularly for Tier 2 clients
- Keep client records accurate and documentation up to date
- Process policy changes, transfers, and endorsements in line with company guidelines
- Partner with insurers and underwriting contacts to get the best outcomes for your clients
- Be a positive, contributing member of a team that genuinely enjoys working together
- Minimum High School Diploma or equivalent
- Valid RIBO license in good standing
- Strong customer service skills and a natural ability to build lasting client relationships
- Excellent communication and active listening – you make people feel heard
- High attention to detail and solid organizational skills
- Comfortable juggling multiple priorities in a fast-paced environment
- Experience with broker management systems (e.g., EPIC) and rating tools
- Proficiency with Microsoft Office and general computer applications
- A professional, positive, and team-oriented attitude
- Competitive compensation of $55,000 – $80,000 based on experience, plus a comprehensive benefits package
- A supportive, friendly, and team-oriented work environment where you’ll actually enjoy coming to work
- Real opportunities for professional growth and career development
- Ongoing training and industry education to keep you at the top of your game