Director, Strategy & Transformation, Clinical Support & Performance
University Health Network View all jobs
- Toronto, ON
- $115,730-165,730 per year
- Permanent
- Full-time
Number of vacancies: 1 (One)
New or Replacement Position: Replacement
Site: Toronto General Hospital, 200 University Ave.
Department: Clinical Support & Performance
Reports to: Executive Vice President, Clinical Support & Performance
Salary Range: $115,730 - $165,730 annually
Hours: 37.5 hours per week
Status: Permanent Full-Time
Closing Date: April 29, 2026Position SummaryThe Director, Strategy & Transformation supports the Executive Vice-President, Clinical Support & Performance (CS&P) and plays a key role in advancing strategic initiatives across the portfolio and the broader University Health Network (UHN). This position offers a unique opportunity to contribute to enterprise-wide transformation and help shape the future of healthcare within a complex academic health system.Duties
- Oversee Real Estate & Capital Strategy (RECS) Committee reporting and Board/Committee updates, ensuring accurate, timely, and compliant governance reporting and alignment with enterprise approval and risk requirements.
- Act as the primary liaison with Corporate Governance and Risk Management partners to ensure alignment with Board processes and enterprise risk frameworks, escalating and supporting resolution of emerging issues.
- Lead the development and execution of the organization's strategy management system, including the balanced scorecard framework, ensuring it is embedded and operationalized across the portfolio.
- Partner closely with the EVP to define, translate, and execute portfolio priorities, ensuring clear timelines, deliverables, and performance expectations are implemented and actively monitored.
- Lead the annual refresh and implementation of the CS&P portfolio strategic plan, ensuring alignment with enterprise priorities and execution across portfolios and operational partners.
- Design, implement, and manage system-wide planning and execution processes, ensuring tracking mechanisms are in place to monitor progress and drive completion of strategic and special initiatives.
- Develop, monitor, and actively use KPIs, dashboards, and scorecards to track performance, identify gaps, and support data-driven decision-making and corrective action.
- Support and participate in key committees and working groups, including managing logistics, preparing materials, tracking actions, and representing the EVP as required.
- Collaborate with senior leaders to identify and actively manage risks, dependencies, and issues, ensuring timely escalation and resolution to support successful execution of initiatives.
- Develop clear, concise executive-level presentations, reports, and materials to support both strategic decision-making and operational updates.
- Translate health system trends and best practices in strategy, change management, and system transformation into actionable recommendations for the EVP and leadership team.
- Support program development and lead implementation and change management activities to ensure initiatives are effectively executed, adopted, and sustained.
- Provide coaching and day-to-day guidance to team members and contributors, supporting execution of deliverables and building capability in project delivery and change management.
- Monitor and actively manage risks, performance, and emerging issues related to strategic plan execution, escalating and resolving issues impacting delivery.
- Perform other duties consistent with a Director-level working role, including hands-on execution of priority initiatives as required.
- Master's degree in Health Administration or a recognized equivalent required.
- 10 years of progressive experience in healthcare strategy, transformation, or management within a complex, matrixed environment.
- 10 years of progressively responsible experience in a senior-level professional development, planning or project management role.
- At least 7 years of management experience in a hospital setting.
- Demonstrated experience leading enterprise or portfolio-level strategic planning and execution, including translating strategy into operational plans, managing implementation, and delivering measurable outcomes.
- Proven experience leading and delivering complex, multi-stakeholder initiatives end-to-end, with strong capability to remove barriers, resolve issues, and ensure successful execution (PMP certification considered an asset).
- Experience partnering with senior executives, providing both strategic advice and active support in execution, including preparation of briefing materials, reports, and presentations for leadership and/or Board-level audiences.
- Strong analytical skills with experience developing, interpreting, and actively using data, KPIs, scorecards, and dashboards to monitor progress and drive action.
- Experience managing budgets, financial planning processes, and resource allocation, with accountability for ensuring effective use of resources.
- Demonstrated ability to identify, assess, and actively manage strategic, operational, and reputational risks, including escalation and mitigation in real time.
- Excellent leadership and interpersonal skills, with the ability to influence, align, and mobilize stakeholders across all levels of a complex organization.
- Exceptional communication skills, including the ability to translate complex information into clear, actionable insights for executive audiences.
- Strong organizational and execution skills, with the ability to manage competing priorities, drive timelines, and deliver results in a fast-paced environment.
- Demonstrated ability to lead change initiatives with a strong focus on implementation, adoption, and sustained outcomes.
- Sound judgment, political acuity, and the ability to operate effectively in ambiguity while maintaining focus on delivery and results.
- Proficiency with Microsoft Office tools (Word, Excel, PowerPoint) and related systems used for analysis, reporting, and execution tracking.
- Demonstrated commitment to professionalism, confidentiality, and effective collaboration within a diverse and inclusive environment.
- Competitive offer packages
- Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP
- A flexible work environment
- Opportunities for development and promotions within a large organization
- Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)