Front Desk Admin
Gold's Gym
- Port Coquitlam, BC
- $16.75 per hour
- Permanent
- Part-time
- Greet members and guest enthusiastically to encourage a positive culture at the club
- Promptly ensure that customer inquiries are resolved professionally and thoroughly via telephone, e-mail and in person encounters
- Monitor member check-ins to identity delinquent accounts
- Ensure that guests and appointments are directed to the appropriate employee/department in a prompt, professional manner
- Promote club events, group fitness classes, and any other in-club events to members and guests
- Efficiently and effective input and update daily cash reconciliation documents
- Process point of sale items, such as retail and concession sales
- Check in all members and guests using the proper registration procedures
- Distribute membership cards, parking decals, towels, child-minding tickets, and other materials as needed
- Must be available to work Early morning/Mid days (5:45am-11:45am / Thursday Friday 1pm-6pm) additional shifts will be available for pick up
- Shifts range from 5-6 hours in length.
- Must be available at least 3-5 days a week/including SUNDAYS early morning.
- Must have reliable transportation/access to a vehicle.
- Must be able to lift at least 50lbs.
- Customer service driven with an enthusiastic attitude
- Committed to delivering exceptional customer service and promoting client loyalty
- Have a positive attitude and outstanding, adaptive communication skills.
- High school diploma required
- Excellent written and verbal communication skills
- Proficient in Microsoft Office (Word, Outlook, Excel, etc.)
- Able to take payments and handle cash transactions.
- Able to work alone or in groups.
- Comfortable asking questions and learning in a fast paced environment.
- Must be able to speak confidently and enforce policies.
- Positive, rewarding, and collaborative team environment.
- Room to grow and develop with a locally owned franchise.
- Complimentary gym membership!
- Discount on Gold’s Gym products and services.
- Flexible schedule for students.