Service Technician - New Brunswick

New Brunswick
Permanent
Full-time

1 month ago

JELD-WEN is currently seeking a Service Technician - New Brunswick to join our growing team.External Job DescriptionAs a Field Service Technician, you would be part of the Customer Care team of JELD-WEN and report to the Field Service Manager.The position is centered on providing exceptional service to our Dealers, Home Builders, Contractors and their customers, by repairing or replacing window and door products as required. You will be part of a dynamic team of individuals committed to providing an exceptional service to our customers.The typical duties and competencies for the Field Service Technician would include:

Knowledge of window and door installation and repair practices
Be able to accurately inspect JELD-WEN window and door products to find root causes of service issue
Perform service work on various products
Clean up service site
Operate company service vehicle in a safe and considerate manner
Maintain service vehicle in proper and safe working order
Maintain tools in proper working order
Maintain warehouse inventory and manage parts delivery and return/discard
Provide complete reports from service or inspection jobs
Communicate and document changed or cancelled appointments
Identify and report reoccurring problems or issues such as product defects or process issues

#LI-RM1#JWCanadaInternal Job DescriptionAs a Field Service Technician, you would be part of the Customer Care team of JELD-WEN and report to the Field Service Manager.The position is centered on providing exceptional service to our Dealers, Home Builders, Contractors and their customers, by repairing or replacing window and door products as required. You will be part of a dynamic team of individuals committed to providing an exceptional service to our customers.The typical duties and competencies for the Field Service Technician would include:

Knowledge of window and door installation and repair practices
Be able to accurately inspect JELD-WEN window and door products to find root causes of service issue
Perform service work on various products
Clean up service site
Operate company service vehicle in a safe and considerate manner
Maintain service vehicle in proper and safe working order
Maintain tools in proper working order
Maintain warehouse inventory and manage parts delivery and return/discard
Provide complete reports from service or inspection jobs
Communicate and document changed or cancelled appointments
Identify and report reoccurring problems or issues such as product defects or process issues

About JELD-WEN Holding, Inc.JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in North America, and Swedoor® and DANA® in Europe. For more information, visit or follow .JELD-WEN has been named by Forbes as one of 'America's Best Employers' and by Newsweek as one of the 'World's Most Trustworthy Companies'.What We OfferInvesting in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc.JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals' physical traits, beliefs, and/or other characteristics that are protected under applicable laws.JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

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