Antoine Laoun - Licensed Assistant Manager
EssilorLuxottica
- Anjou, QC
- Permanent
- Full-time
Store #: 00E640 LensCrafters - Anjou
Position:Full-Time
Total Rewards:Vous êtes passionné(e), bilingue et fasciné(e) par le monde de l'optique? Vous aimez travailler avec des lunettes de designer, des montures optiques et des produits de qualité? Joignez-vous à nous et découvrez un environnement de travail stimulant, dynamique et attentionné au cœur de Montréal.Antoine Laoun Opticien est une équipe multidisciplinaire de professionnels des soins de la vue (optométristes, opticiens et stylistes de lunettes), avec un état d'esprit avant-gardiste, et qui offre des services de soins de la vue personnalisés de même que des produits de qualité soigneusement sélectionnés : lunettes, lunettes de soleil, lentilles et lentilles cornéennes de marques populaires et de marques indépendantes renommées.GENERAL FUNCTIONThe Assistant Manager acts as a leader in support of the Store Manager & behaves as a business owner within the organization. Represents Antoine Laoun as the premier destination for all vision needs within the community & delivers KPIs.MAJOR DUTIES & RESPONSIBILITIES
- Deliver quality to exceed all KPIs:
- % Sales to Plan, Conversion, Store Operating Profitability, Exam Growth/Retention, Net Promoter Score
- Strong understanding of business translating to positive sales results
- Support store business plans to maximize sales & profit
- Partner with store manager to lead & develop team
- Deliver clear, constructive, timely feedback & partners with Store Manager on development
- Execute visual directives & maintains store appearance
- Maintain positive working relationship with doctors
- Promote team compliance to all policies
- Perform administrative duties
- Work a flexible schedule, including nights & weekends
- With valid state Opticianry license:
- Provide product knowledge based on vision needs/prescription
- Dispense, adjust/repair eyewear
- Perform accurate measurements
- High School graduate or equivalent
- Current & valid state Opticianry license
- 1+ year(s) management/supervisory experience with direct reports
- Knowledge of retail operations, processes & policies
- Strong basic math skills
- Familiarity with cash register, computers & calculators
- Must have a strong command of the English language for all written correspondence & oral communication
- Strong communicator & listener
- Demonstrated high-level of selling skills
- Proven ability to problem solve
- College degree or equivalent
- Previous experience in leadership position within retail & customer service industry
- Knowledge of basic optics
- Knowledge of current store merchandise
- State licensure (if applicable) &/or ABO Certification in non-licensed states
- Brand Final Inspector Certification
- Brand Quality, Fitting & Adjusting Program