
Quality Assurance Manager (temp-to-hire)
- Port Coquitlam, BC
- Permanent
- Full-time
- Support the division management in performing periodic management review by initiation, data provision, and report compilation. State and quantify quality assurance objectives (KPIs) including Ex/ATEX if relevant.
- Plan and monitor divisional QA activities aligned with KD and division management decisions. Ensure monitoring and reporting of QA objectives (KPIs).
- Establish and maintain risks and mitigation activities related to QA objectives.
- Implement and maintain common KD quality initiatives (e.g., audit procedures, supplier quality development) in the division.
- Contribute to resolution of non-compliance issues related to products and processes.
- Contribute to handling of customer complaints and problem solving.
- Evaluate the division's problem solving / CAPA handling capabilities. If they are not sufficient, propose improvements.
- Escalate unresolved major non-compliance issues.
- Maintain records from own QA activities and for QA awareness training.
- Maintain own competence related to quality standards, the management system, and auditing.
- Perform assigned responsibilities like audits, improvement projects / activities, problem solving activities, training, etc.
- Reports to the VP of Operations on common KD quality initiatives and divisional topics of interest to the quality community.
- Leads and manages the company's lean manufacturing program.
- Manage the day-to-day facility requirements of the office building in Port Coquitlam, BC.
- Minimum of 6 years' experience as a QA Supervisor or Manager.
- Experience in internal auditing and inspection.
- Proficiency with Microsoft Office Suite.
- Ability to demonstrate leadership skills within a team environment, take control of situations when appropriate to achieve results and take initiatives in representing issues and potential solutions to management.
- Takes initiative at their level to make decisive decisions that align with the overall strategic mission of KD Americas.
- Committed and reliable with steadfast integrity.
- Uses strong judgement and reports when issues arise.
- Seeks knowledge in their field and projects assigned.
- Excellent oral and written communication skills; good written and verbal communication with both internal and external customers.
- High level of customer service skills.
- Positive attitude and ability to work well with other departments, product centers, regional offices, outside vendors, customers, and end users.
- Knowledge of Microsoft Dynamics ERP system is a plus.
- ASQ accreditation is an asset.
- Proven development and production of a QA program is a plus.
- Strong background in the implementation and maintenance of quality management systems in accordance with ISO 2015 (or Canadian equivalent) is a plus.