TC/ Hygiene Coordinator

• Minimum 3 year experience in a dental office
• Asset if you have any Management skills
• Must have experience working a Dental Software
• Asset if you know Dentrix software

• Greet patients in a warm and welcoming manner
• Make a great first impression ideally creating long term loyal patient relationships
• Schedule/confirm patient appointments by telephone and in person
• Send confirmation of appointments via email and telephone and make follow-up calls/emails
• Provide patients with information regarding the dental office and direct calls appropriately
• Verify procedures completed, collect payments, and submit insurance claims electronically
• Receive and distribute mail, enter and scan payments and referral documents
• Accurately maintain charts and patient records
• Keep track of supplies and order supplies as needed
• Deal with couriers and labs etc.
• Make sure waiting room and reception area is clean and tidy
• Dynamic, energetic, and professional personality is key
• Highly organized quick learner with analytical thinking that allows for effective teamwork
• Must have excellent command of the English language (both oral and written)
• Must be able to multi-task, be self-motivated and be able to work independently
• Must be able to process high volumes of work, quickly, efficiently and accurate

The Marshall Group