Banquet Porter (Full-Time)
- Toronto, ON
- Permanent
- Full-time
Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.A Culture of Excellence
Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.Grow, Learn and Enjoy!Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.New Energy for A Storied LandmarkAs the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.About the Application Process:At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.Job DescriptionThe Opportunity: To successfully set and prepare banquet floor for meetings and functions as specified by event contracts, resumes, and supervisors in a congenial, friendly, helpful and efficient manner.In this role you’ll get to:
- Have complete knowledge of the hotel’s events, services and facilities..
- Ensure prompt and courteous service is extended both internal and external customers..
- Maintain an orderly working environment, inform manager of any deficiencies.
- To carry out tasks as assigned by your manager or supervisor that pertain to the overall operation of the banquet department.
- To refresh rooms as assigned by your manager or supervisor.
- To set up and tear down meeting rooms according to the pre-determined standards of the department and hotel, and direction of your manager.
- To ensure guest service excels at all times.
- To ensure guests needs and requirements are carried out with a helpful, and timely manner.
- To complete all miscellaneous duties as directed by your supervisor or manager that pertain to the operation of the department.
- To transport all equipment and store in the appropriate storage rooms, in a safe manner.
- Understand and carry out duties according to all banquet event orders and the instructions for each event..
- Understand all hotel and guests functions to be able to answer any questions made by any guests..
- To clean banquet rooms, vacuum, mop and dust as instructed.
- Ensure fire exits are clean and free of obstructions.
- Teamwork approach to all duties and helpful attitude with co-workers
- Efficient and effective approach to completing all tasks
- Fluency in English (written and verbal) a must
- Previous experience in banquets in a hotel is preferred
- Must be able to lift and transport heavy equipment
- Must be able to follow instructions and understand set up diagrams
- Excellent problem solving skills required
- Must provide a positive and professional demeanor
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 50 lbs
- Constant kneeling, pushing, pulling, lifting
- Frequent ascending or descending ladders, stairs and ramps
- Free Meals: Healthy meals on us every shift.
- Travel Discounts: Sweet deals at Accor hotels worldwide.
- Dry Cleaning: Free dry-cleaning for your work gear.
- Skill Up: Custom learning programs to boost your talents.
- Impact: Join our Health & Wellness, Sustainability, and DEI Committees.
- Level Up: Unlock new career heights with exciting growth paths.
We are sorry but this recruiter does not accept applications from abroad.