Transitional Housing Support Worker (MRE)
YWCA Hamilton
- Hamilton, ON
- Contract
- Full-time
- On-the-job training and professional development opportunities
- Childcare discounts
- Opportunities to get involved in our community
- A competitive total rewards package
- Works collaboratively with women and gender diverse individuals in the areas of housing, legal, education, employment and mental health to establish and maintain a plan to assist them with a safe and effective path to independence;
- Conducts check ins of tenant needs and safety plans;
- Applies the knowledge of the issues of trauma and the dynamics of gender-based violence to develop and implement effective support strategies;
- Works within general rules, procedures and standards, referring issues or problems to supervisor;
- Keeps records on day to day happenings, enters client information/daily events into an electronic data information system for reports and statistics;
- Communicates, advocates and collaborates with community agencies (e.g. courts, legal services, housing) to provide resources and referrals to tenants;
- Offers systems navigation, crisis intervention, supportive counselling, referrals and advocacy;
- Provides programming and co- facilitates workshops focused on housing readiness (e.g. organizing, safety plans, anger management);
- Works alongside Advocate and Peer Support teams to determine actions, case planning and goals for assigned clients;
- Provides crisis intervention and counselling support for women and their children as needed;
- Maintains high level of confidentiality when working with sensitive and personal client, employee and contract information;
- Supports YWCA Hamilton mission, vision and values;
- Performs other duties as required.
- Working Conditions:
- Works 37.5 hours weekly within a temporary contract position and is required to be available for weekday, weekend and evening shifts as required to support tenant appointments and viewings;
- Work environment may be unpredictable, and crisis oriented at times; regularly works in emotional charged situations requiring resolution.
- Works 37.5 hours weekly within a temporary contract position and is required to be available for weekday, weekend and evening shifts as required to support tenant appointments and viewings;
- Work environment may be unpredictable, and crisis oriented at times; regularly works in emotional charged situations requiring resolution.
- Completion of 2 years’ college in social work or human services, or equivalent;
- 1 to 3 years’ experience working with person crisis management and violence against women settings;
- Working knowledge of the Child and Family Services Act;
- Knowledge of harm reduction strategies and training in administering naloxone an asset;
- Experience in trauma informed care, and familiar with Hamilton resources and systems navigation;
- Knowledge and experience in safety planning relation to gender-based violence and mental health;
- Experience in housing stability, housing first and evection prevention principles an asset;
- NCI/CPI, ASSIST certificates an asset;
- Must have current Standard First Aid and CPR certificate or willingness to obtain at own cost;
- Must provide a current Vulnerable Sector Police check or willingness to obtain at own cost;
- Knowledge of social housing practices and applicable legislation;
- Bilingual English/French or other languages is an asset.
- Completion of 2 years’ college in social work or human services, or equivalent;
- 1 to 3 years’ experience working with person crisis management and violence against women settings;
- Working knowledge of the Child and Family Services Act;
- Knowledge of harm reduction strategies and training in administering naloxone an asset;
- Experience in trauma counselling is an asset;
- Must be able to work from a feminist, anti-racist/anti-oppressive perspective;
- Ability to work a schedule which includes days, afternoons, weekday and/or occasional weekends;
- Food Handler’s certificate is an asset;
- Must provide a current Vulnerable Sector Police check or willingness to obtain at own cost;
- Knowledge of social housing and in community resources;
- Bilingual English/French or other languages is an asset.