Inside Sales Representative

• Welcome visitors & customers warmly and with kindness;

• Serve customers and process counter sales;

• Assist customers with questions (inventory availability, delivery times, technical questions, etc.);

• Support sales team with customer quotes;

• Ensure that client orders are complete and not missing any key component or accessories;

• Provide basic technical support to clients;

• Review industry web sites for tenders and assist in managing projects with sales team in CRM software;

• Assist sales manager and local sales team with various sales reporting and analysis;

• Direct calls and customers to appropriate sales/technical specialist when required;

• Assist in planning & organizing client events;

• Manage various association memberships along with insuring that sales team assists the various association events;

• Generating and managing PO's to suppliers for local sales team;

• Contribute to the evolution of the position held;

• College certificate in sales and or administration or equivalent.

• 1 to 3 years of experience relevant to the field of employment;

• Good command of computer tools (Office Suite, Excel, Word, Salesforce……);

• Bilingual (English - French).

• Excellent customer service skills;

• Excellent written and oral communication skills;

• Dynamism, organization and management of priorities;

• Appreciate teamwork;

• Open-mindedness, adaptability.

• 40-hour work schedule per week

Soprema