Proven experience in both retail and e-commerce sectors is essential for this role. Applications that do not meet this requirement will not be considered.At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.So, if you’re looking to do what you love, we could be a perfect match.The RoleWe are looking to augment our digital development team with a technical business analyst to help form the bridge between business requirements and technical solutions. This role combines expertise in digital technologies, agile methodologies, and project management to drive successful outcomes in complex technical environments.Key ResponsibilitiesLead requirements gathering sessions with stakeholders to understand business needs and integration requirements.Analyze and design solutions in a dynamic cross functional team of expertise.Document comprehensive business requirements documents, user stories, and functional specifications.Collaborate with technical teams to design solutionsFacilitate communication between business stakeholders, development teams, and quality assurance teams throughout the project lifecycle.Conduct impact analysis and risk assessment for proposed changes to existing solutions.Manage project knowledge and perform integrated change control throughout the project lifecycle.QualificationsProven experience as a technical business analyst, ideally with 5 years of experience or more.Experience in eCommerce.Significant understanding of technologies such as API's, cloud solutions, and common CRUD based integrations.Strong understanding of integration patterns using REST, SOAP, JSON, XML.Extensive experience with agile methodologies and tools (SCRUM, JIRA, etc)Knowledge of process modeling techniques.Experience with prototyping or wireframing tools such as Figma or BalsamiqStrong project management skills like planning, organization, and critical thinking.Excellent analytical, problem solving, and communication skills.Self-Starter with excellent communications skillsExcellent ability to build relationships with technology and business stakeholdersNice to haveCertification in business analysis, e.g. CBAPExperience with eCommerce environmentsExperience with ERP and CRM systems like SAP, VTEX, Oracle, or SalesforceExperience with Native Mobile ApplicationsKnowledge of data analysis and tools for informed decision makingKnowlege of Microservice architectureKnowledge of Retail operationsKey SkillsDomain based architecture or other forms of API integrationsExperience with Postman or similar toolsAgile methodologies and practicesProject Integration managementBusiness Process Modeling and analysisUser Story creation and refinementIterative requirement refinementStakeholder Management and communicationTechnical Specification development and documentationRisk management and mitigation strategiesThe ideal candidate will possess a unique blend of technical expertise, business acumen, and leadership skills to drive successful integration projects and guide teams through complex microservices implementations within an Agile framework.By joining the RONA family, you’ll enjoy many benefits, such as:A childcare centre that can accommodate up to 78 childrenA cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stationsElectric car charging stationsA fitness centre, sports activities, and showersExclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations)Benefits: retirement savings plan, annual bonuses, student incentive program, etc.Career growth opportunities within the companyAn inclusive and safe working environmentPromotion of work-life balanceAn employer that’s involved in the communityAnd much more!If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
