Regina Pats | Accounts Executive - Ticket Sales

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  • Canada
  • Permanent
  • Full-time
  • 1 month ago
The Regina Pats Hockey Club is seeking a dynamic and results-driven Account Executive, Ticket Sales to join our team. The ideal candidate will be responsible for driving revenue, ensuring client satisfaction, and contributing to overall growth of the Regina Pats. The Account Executive, Ticket Sales will primarily be responsible for full-menu selling which includes but is not limited to season ticket memberships, flex packages, group, premium, and single game tickets along with various other Pats ticket packages through cold calling on new and past purchasers, qualified lists and face-to-face meetings.Major Responsibilities/Activities:
  • Identify, prospect and secure new business opportunities to meet and exceed sales targets through the sale of ticket packages.
  • Assist with the strategic management of ticket inventory.
  • Responsible for the fulfillment, renewal and retention of all ticket allocation (Season Memberships, Ticket Vouchers, Packages & Group Tickets).
  • Lead, perform and provide exceptional customer service to fans, sponsors and the public when assisting and fielding ticketing related questions and inquires and troubleshooting all issues, including inquiries as it relates to the My Pats Account.
  • Problem solve and troubleshoot ticketing issues and problems including ticket scanning/entry, digital entry and Account Manager access.
  • Work collectively and efficiently with the Manager of Ticket Operations as well as Brandt Centre Box Office staff, security, and guest relations staff to ensure all ticket policies and procedures are being followed to allow guests to efficiently enter the building and have an enjoyable game day experience.
  • Perform other duties, including on game days, as assigned.

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