Unit Secretary (CUPE), Outpatient Mental Health - Casual - Markham Site
Oak Valley Health
- Markham, ON
- Permanent
- Full-time
- You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage
- You are a patient and/or client centered individual who performs at an exemplary standard
- You are a team player with excellent communication, critical thinking and prioritization skills
- Reception duties and telephone communication
- Registering patients and booking follow up appointments
- Managing schedules of physicians and staff
- Processing patient orders through computer
- Arranging meetings and appointments
- Typing/filing of patient reports/letters
- Processing patient charts and restocking (assembling) new charts
- Preparing materials for Health Records
- Preparation and typing of patient program pamphlets, etc.
- Ordering and monitoring inventory of supplies
- Recent Unit Secretary experience in a hospital outpatient clinic setting
- Excellent public relations, interpersonal, communication and organization skills
- Team player with fellow clerical staff as well as the OPMH interdisciplinary team and physicians
- Previous experience with Microsoft Office (Word, Excel and Outlook) with a minimum typing speed of 45 w.p.m.
- Previous experience using Meditech and Community Wide Scheduling
- Knowledge of and/or completion of a medical terminology course
- Ability to work in a busy environment where patients are experiencing emotional and mental health difficulties
- Previous experience in mental health services will be an asset
- Previous experience organizing therapy group wait lists on excel , booking group orientation sessions and entering group series appointments is an asset
- Demonstrated excellent attendance record with the ability to maintain this same standard
- Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required.