Room Attendant- The Westin Nova Scotian

New Castle Hotels & Resorts

  • Halifax, NS
  • Permanent
  • Full-time
  • 15 days ago
Job DescriptionRoom AttendantDo you like to take care of others and make them happy? Do you like the feeling you get when you see the results of your efforts shining, with everything perfect and in its place? Then you will be very happy working in housekeeping where a team of friendly hard working room attendants and housepersons present each guest with a piece of "home". Guests come to hotels looking for a clean room and a good night's sleep -- you are key in making that happen. In the role of Room Attendant you will:
  • Be Meticulous -- maintain clean and attractive guestrooms, i.e. make beds, change linens, clean, dust, polish and vacuum to make sure our rooms meet or exceed hotel/franchise standards.
  • Focus on Details -- ensure windows are shining, towels are folded correctly, supplies are restocked, closets are neat and clean with the right amount of hangers, etc. -- precision is key!
  • Be Organized -- ensure your housekeeping closet and cart area ready to go!
  • Be a Team Player -- help your coworkers by pitching, training new staff, participating in department events.
  • Be a Housekeeping Ambassador -- Share a warm greeting and a smile with all the guests you encounter (and hopefully they will smile and say hello right back).
  • Be a Safety & Security Agent -- follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed.
Location PhotoLocation WebsiteRequirementsJob RequirementsTo be successful in this role, you need Basic English communication skills. Medium work -- exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels. Near Vision - The ability to see details at close range. Ability to stand for long periods of time without sitting or leaning. Ability to multi task.Additional Job DetailsDuties & Functions
  • Approach all encounters with guests and employees in a friendly, service oriented manner
  • Maintain regular attendance in compliance with New Castle standards, as required by scheduling which will vary according to the needs of the hotel
  • Maintain high standards of personal appearance and grooming, which include wearing the proper business attire and nametag when working
  • Comply at all times with New Castle standards and regulations to encourage safe and efficient hotel operations
  • Secure issued keys at all times, report lost or stolen keys immediately
  • Follow proper SOP on entering and securing guest rooms
  • Thoroughly clean and re-stock guestrooms to New Castle Standards
  • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up
  • Report all lost and found items to the Housekeeping Supervisor immediately
  • Keep all hallways, public areas, and closets clean, neat, boomed and vacuumed
  • Prepare housekeeping cleaning cart for next day’s use
  • Report any maintenance repairs immediately to the Housekeeping Supervisor or Manager
  • Complete all assigned cleaning duties in designated area
  • Keep immediate supervisors fully informed of all challenges or matters requiring his/her attention
Wage Scale$17.06-$17.56

New Castle Hotels & Resorts