Sales Lead Coordinator
Service Experts Canada
- Edmonton, AB
- Permanent
- Full-time
- Set leads on incoming inquiries using Company-approved scripting.
- Convert 90% of interest calls into scheduled sales leads.
- Confirm all leads using the appropriate call script.
- Proactively and creatively drive marketing efforts to ensure that each sales person receives weekly leads.
- Ensure that direct mail and newspaper campaigns are correctly distributed to team members and incoming lead efforts are appropriately tracked for each incoming source.
- Conduct outbound calls to book leads.
- Scheduling duties.
- Communicate all information regarding lead production and marketing needs to management on a daily basis.
- Perform follow-up calls to clients for whom the Company has recently performed service or maintenance to generate additional sales opportunities.
- Provide the daily report of sales and lead information to management each morning and update the system.
- Perform administrative tasks involving production coordination of installation.
- The qualified candidate must have a high school diploma or equivalent.
- Post-secondary education or equivalent.
- Previous experience in a similar role required.
- Excellent interpersonal skills.
- Excellent verbal and written communication skills.
- Strong computer software skills (Microsoft Word, Excel, PowerPoint, Outlook).
- Team work is a priority and the SLC must be willing to work with and assist co-workers as needed.
- The ability to work occasional overtime and weekend hours as required.
- The successful incumbent must be able to meet the minimum requirements for our background check criteria.
- Competitive pay, including incentive opportunities for many positions.
- 100% employer-paid insurance premiums for Medical, Dental, Vision, Short-Term Disability, and Life Insurance.
- RRSP Plan with company matching component.
- Long-Term disability insurance that can protect you and your family if you are unable to work.
- Discounts and perks at many retail stores and online through the Perks program.
- Tuition Reimbursement Program of up to 80% of the cost of tuition and books for eligible, pre-approved courses.
- Employee Referral Program where you can earn $1,000 for the successful referral and hire of someone in your network.
- A confidential and free service for any employee that is facing a challenging time via the Employee and Family Assistance Program (EFAP).
- Training and development courses available through our online Learning Management System.
- Extensive career development opportunities.