Operations Business Analyst (External Contractor - 12 months)
- Toronto, ON
- Contract
- Full-time
- Conduct deep dive analyses to identify operational inefficiencies and areas for improvement.
- Perform gap analysis to compare current processes with desired future states.
- Analyze data to uncover trends, patterns, and insights that inform recommendations and decision-making.
- Develop and present recommendations for process improvements and operational changes.
- Write detailed migration strategy documents to guide the transition from current to future states.
- Collaborate with cross-functional teams to support implementation of process changes and monitor their impact.
- Utilize Lean and Six Sigma methodologies to drive continuous improvement initiatives.
- Conduct interviews with employees and managers to gather insights and identify issues.
- Identify and solve problems in various fields or specialized areas.
- Examine data to determine key factors and select appropriate analytical methods.
- Use statistical methods to analyze information and develop solutions to business problems.
- Assess change to ensure compliance with industry regulations and organizational standards.
- Monitor key performance indicators (KPIs) and other metrics to ensure successful implementation of new initiatives.
- Maintain detailed documentation of analyses, reports, and process improvements.
- Strong analytical skills with the ability to interpret complex data sets.
- Proficiency in gap analysis techniques.
- Expertise in Lean and Six Sigma methodologies.
- Excellent written and verbal communication skills.
- Ability to develop comprehensive migration strategy documents.
- Knowledge of fund services or experience with a Big 4 firm.
- Proficiency in data analysis tools and software
- Ability to conduct interviews and gather insights from employees and managers.
- Effective stakeholder communication skills.
- Attention to detail and a commitment to accuracy.
- Strong problem-solving abilities and a proactive approach.
- Excellent interpersonal and collaboration skills.
- Ability to work independently and as part of a team.
- Adaptability and openness to change.
- Strong organizational and time management skills.
- Ability to handle multiple assignments simultaneously.
- Commitment to continuous learning and improvement.
- Effective risk management and mitigation skills.
- Experience in fund services/ financial services is highly desirable.
- Minimum of 5 years of experience in operations analysis or a related role.
- Proven track record of leading process improvement initiatives.
- Certification in Lean and Six Sigma (Green Belt or higher preferred).
- Strong understanding of industry regulations and compliance requirements.