Lead Front Store
Sobeys
- Moncton, NB
- Permanent
- Full-time
- Provide customer service excellence to meet customer and employee needs
- Create a coaching and development culture for all employees which embraces a passion for health and wellness
- Supervise and provide support to all CSA’s
- Manage CSA’s by scheduling, recruiting and performance management
- Manage the hiring process for Front Store CSA’s
- Conduct and coordinate new hire orientation/on-boarding process
- Manage store operations as required
- Create a shopping experience that engages customers in a way that enhances loyalty, sales and profit
- Provide superior customer service to meet customers needs
- Resolve customer issues
- Ensure all applicable company policies and procedures are communicated and adhered
- Ensure that WHMIS,OH&S and other regulatory requirements and procedures are implemented and maintained
- Perform administrative duties as required
- Balance cash according to company policies
- Identify and correct cash discrepancies
- Complete daily sales reporting
- Perform payroll functions
- Manage cash office expenses
- Thoroughly understand all relevant company programs
- Attend training as required
- Maintain knowledge of current industry trends
- Be known as the “employer of choice” by actively supporting an environment of employee engagement
- Provide feedback for continuous improvement
- Assist in all store functions as required
- When required, responsible for management of keys and secure lockup of store
- Responsible for ensuring that OH&S, and other regulatory requirements and procedures, are implemented and maintained
- Other duties as required
- Above average communication skills (both oral and written)
- Full knowledge of Front Store operations and programs
- Proficient use of SAP, Chainware and POS
- Full knowledge of total store operations and policies
- High school diploma
- 1 year supervisory experience
- Undergraduate Degree
- A combination of education and experience may be considered
- Interpersonal Skills
- Job Knowledge
- Decision Making/Problem Solving
- Managing for Results
- People Development
- People Management
- Team Leadership
- Enthused Selling
- Two person lift required for weights exceeding 50lbs
- Ability to stand for long periods of time
- Physical work including; but not limited to bending, lifting, and reaching
- Exposure to varying temperatures over short periods of time
- Exposure to sanitation and cleaning chemicals
- Flexible hours and overtime