Manager, Cloud Operations

BC Ferries

  • Vancouver, BC
  • $98,500-123,100 per year
  • Permanent
  • Full-time
  • 1 day ago
Job Description :MANAGER, CLOUD OPERATIONSInformation TechnologyVictoria or Vancouver Lower MainlandBC Ferries is embarking on a bold, multi-year transformation of our technology and the way we work. This evolution is focused on strengthening the experience for both our customers and employees, while ensuring we continue to deliver safe, reliable, and affordable service—now and into the future.As our vessels and terminals become increasingly connected, and we adopt modern platforms powered by advanced analytics and artificial intelligence, we’re looking for forward-thinking leaders who are excited by what’s possible. Leaders who not only embrace innovation, but who also know how to build, inspire, and empower teams to turn vision into reality.If you thrive in complex, large-scale environments, enjoy driving enterprise-wide transformation, and are comfortable operating at the intersection of business strategy and technology delivery, this could be the opportunity you’ve been waiting for. Join us and play a meaningful role in shaping the future of coastal transportation—where the challenge is significant and the impact is lasting.The OpportunityAt BC Ferries, we connect coastal communities and support essential travel across British Columbia. Behind every sailing is a strong digital backbone. We’re looking for a Manager, Cloud Operations to help lead and evolve our cloud environment to support critical business and customer-facing systems.In this role, you will lead the planning, delivery, and optimization of cloud-based environments supporting both capital projects and ongoing operations. You’ll oversee a diverse cloud ecosystem—including compute, storage, networking, databases, and enterprise SaaS platforms—ensuring performance, scalability, and reliability.Working closely with cross-functional teams including Enterprise Architecture, Project Delivery, and Application SMEs, you’ll ensure cloud environments are delivered efficiently, securely, and aligned with business needs.If you’re a collaborative leader who thrives in complex environments and enjoys balancing strategy with hands-on execution, this is your opportunity to make a meaningful impact.The RoleReporting to the Senior Manager, IT Operations & Infrastructure, this role is integral to the achievement of company objectives, and you contribute value through key areas of oversight such as:
  • Provide expertise, insight, leadership and supervision to IT and contract staff in the deployment of production and preproduction hosting environments;
  • Leading the provisioning, deployment, and support of production and pre-production cloud environments;
  • Managing capacity planning, forecasting, and resource scheduling to ensure optimal performance and availability;
  • Monitoring cloud usage metrics, analyzing trends, and delivering insights through dashboards and reporting;
  • Collaborating with project and operational teams to design, refine, and deliver infrastructure solutions;
  • Evaluating and approving environment requests, ensuring solutions are right-sized, cost-effective, and aligned with standards;
  • Provide leadership and input into software and hardware lifecycle management (evergreen or waterfall) reporting and replacement project planning;
  • Facilitating the transition of environments into sustainment, production, and disaster recovery;
  • Maintaining accurate infrastructure documentation and contributing to CMDB repositories;
  • Ensuring environments meet performance, reliability, and service level requirements;
  • Identifying and mitigating security and operational risks within cloud environments;
  • Ensuring compliance with organizational policies, standards, and best practices;
  • Leading, mentoring, and developing a team of IT professionals and contractors;
What you bring to the team
  • A bachelor’s degree in Computer Systems or an IT related discipline from a recognized college or technical school and/or significant professional experience in Information Technology
  • 4+ years of experience leading diverse technical teams
  • 4+ years of experience administering Microsoft Azure and M365, leading cloud migrations, and managing enterprise SaaS, IaaS, and PaaS environments, including backup, recovery, and disaster recovery solutions;1+ year of experience in DevOps toolsets
Join us!If this sounds like your next great career move, please submit your resume and cover letter by May 06, 2026 at 11:59pm.Additional InformationThe target salary range: $98,500 – $123,100 per annum. The starting salary is determined based on the successful candidate’s knowledge and experience, and on internal equity."We connect communities and customers to people and places important in their lives.”At BC Ferries, our employees are our most important assets in delivering our commitment to customer safety, service, and satisfaction. We support employment equity and diversity in the workplace, and we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who reflect our ever-changing workplace.We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.

BC Ferries