Canada Merchant Services - Transformation & Solutions - Executive Director

JPMorgan Chase View all jobs

  • Toronto, ON
  • Permanent
  • Full-time
  • 1 month ago
Job Category: Client AdvisoryJob Description:You will drive the development and execution of country-specific strategies to expand merchant services, identify and implement innovative solutions to grow the business, optimize revenue drivers and realization, and build strategic partnerships. This role requires a deep understanding of the payments landscape, merchant needs, and market dynamics to deliver sustainable growth and value. The role will sit on the Canadian Senior Leadership Team reporting into the Canadian Merchant Services PresidentJob Responsibilities:
  • Develop and execute country-specific merchant services strategies aligned with business objectives and market opportunities.
  • Identify solutions to help merchants grow their businesses, including monetizing new product offerings, digital enablement, and operational enhancement and oversight of client solutioning and Implementation of complex rollouts
  • Analyze market trends, customer needs, and competitive landscape to inform strategy and solution development.
  • Drive revenue growth by identifying key revenue drivers, optimizing pricing, and ensuring effective realization of business opportunities.
  • Build and manage strategic opportunities across payment brands, fintechs, and other ecosystem players to enhance merchant offerings and expand market reach.
  • Execution and implementation of programs, processes, and initiatives, may manage cross functional resources
  • Collaborate with cross-functional teams (such as sales, product, relationship managers, operations, marketing, compliance) to ensure seamless delivery of merchant solutions.
  • Monitor and report on business performance, providing actionable insights and recommendations for continuous improvement.
  • Ensure compliance with local regulations and industry standards in all merchant services activities.
  • Influences mid to long term strategies and objectives and understands the larger picture. Important/influencing contact with key clients - internally or externally
  • Responsible for decisions/activities that have significant impact on the organization's P&L
  • Generally a manager with meaningful yet defined accountability. In some cases, may act as an individual contributor displaying intellectual leadership on highly complex projects, has influence in team outputs and work, or in a role that is critical to the organization
Required Qualifications, Capabilities and Skills
  • Bachelor's degree in Business, Finance, Economics, or related field. MBA.
  • 10+ years' experience in merchant services, payments, or financial services, with a focus on strategy and business development.
  • Strong understanding of the payments ecosystem, merchant needs, and country-specific market dynamics.
  • Proven track record in developing and executing growth strategies, revenue optimization, and partnership management.
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to work collaboratively in a fast-paced, cross-functional environment.
About Us:JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.About the Team: J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

JPMorgan Chase