
Manager, Hangar Operations
- Kelowna, BC
- $115,000-135,000 per year
- Permanent
- Full-time
- Promote and maintain KF Safety policies to the highest standards
- Promote Safety Management System reporting and ensure reports are submitted ASAP
- Ensure Hangar Maintenance Operations are carried out in compliance with KFAERO Maintenance Policy Manual and Maintenance Control Manual
- Ensure all Canadian & foreign airworthiness requirements are met
- Ensure KF quality control system is maintained to the highest standards
- Comply with corporate process standards
- Request and maintain training requirements for all staff
- Provide a high level of customer service ensuring customers concerns are actioned in a timely manner
- Work with Business Development on manhour estimates and span times
- Monitor project progress and escalate any concerns immediately
- Identify labour requirements to the Director of Maintenance
- Oversee projects for effective and efficient use of labour
- Ensure all necessary hangar tooling is available & serviceable
- Manage non-billable hours & costs to targets
- Create and promote a healthy, friendly, respectful and positive teamwork environment for all staff
- Ensure fair and equitable practices with regards to hiring, promoting and disciplinary decisions
- Ensure employee performance expectations are communicated and reviews are carried out
- Provide guidance and direction to Project Supervisors
- Participate actively in improvement initiatives and promote innovation
- Participate in long term planning events with Business Development
- Manage available hangar capacity
- Manage vacation schedules
- Ensure facility maintenance requirements are met & efficient
- Participate in capital equipment budgeting
- Review the customer feedback report with the Director of Maintenance for future learning & improvements
- May act as Subject Matter Expert for trade specific requirements
- Work closely with the other Hangar Operations Managers to promote a collaborative environment
- Provide coverage and support as needed in other locations – some travel required
- Excellent leadership & collaboration skills
- Excellent planning and organizational skills
- Excellent project management skills
- Excellent customer service skills
- Strong analytical and problem-solving skills
- Strong negotiation skills
- Basic understanding of financial principles, forecasting and budgeting
- Proven ability to comprehend/implement Business & Financial goals
- Good interpersonal & communication skills (written and verbal)
- Focus on Continuous Improvement in a collaborative fashion
- Exemplifies strong ethics and values and leads by example
- Health and Dental
- Short & Long-Term Disability
- Life Insurance
- Health Spending Account
- Personal (Wellness) Spending Account
- Paid vacation and Personal time off
- Pension matching plan and voluntary RRSP
- Employee & Family Assistance Program
- Uniform allowance
- A bonus program based on organizational performance