Drop In Support Staff (Full Time)

• Provide direct support to community members accessing Siloam Mission’s Drop-In services (i.e. meals, entrance, clothing, volunteer clean-ups, mail, etc.).
• Incorporate a Housing-Focused approach and monitor the Behavior Based approach.
• Assist community members with their needs.
• Respond to emergency situations that occur in the Drop-In.
• Support the team in the daily clean-ups in the drop-in area.
• Prepare and complete incident reports, daily logs and other required documents and reports.
• Provide orientation of the Drop-In to Volunteers.
• Incorporate a Housing-Focused approach and monitor the Behaviour Based approach.

• Post-secondary education in relevant social services or an equivalent relevant experience.
• 1-2 years of experience working with diverse populations or similar work setting.

• Excellent interpersonal skills and the ability to form relationships.
• Capable to work with a diverse staff team and promote inclusion and cultural awareness in the workplace.
• Good understanding of colonization and its impact on Indigenous peoples.
• Certificates in NVCI, ASIST, CPR First Aid, Mental Health First Aid; preferred Experience working with HIFIS4, is an asset.
• Demonstrated knowledge of Cultural Awareness, Anti-Oppressive Practice, Trauma Informed best practices.
• Knowledge of community resources for homelessness, health, mental health and substance use; and harm reduction.
• Knowledge of Housing First Principles and housing resources.
• Ability to mitigate and respond to threats to safety and security of staff and community members.
• Ability to work within a harm reduction framework.
• Ability to communicate appropriate professional boundaries.
• Ability to lead a small team of volunteers.
• Ability to work in a fast paced, high pressure environment, and strong ability to make quick decisions.
• Excellent critical thinking and problem-solving skills.
• Excellent written and oral communication skills.
• MS office and data entry skills.

• Works closely with Drop-in Staff, Community Members, Volunteers and various departments of Siloam Mission.

• Hours of work: 40 hours weekly as per openings below

• OPENING 1: Sunday - Thursday AM shift (6 a.m.-2:30 p.m.)
• OPENING 2: Friday - Tuesday AM shift (6 a.m.-2:30 p.m.)
• OPENING 3: Tuesday - Saturday PM shift (12:30-9:00 p.m.)
• Work requires standing, and walking over extended periods of time.
• Periodically lifting of up to 50lbs occasionally.
• Overtime may be offered when necessary.
• Hazardous conditions could include potential violent outbursts from community members toward staff or other community members.

• Provides a safe environment by ensuring adherences to Workplace Safety and Health
• Regulations and Policies, Infection Control Guidelines, WHMIS and Safe Work Procedures. Immediately investigates and recommends corrective action on any unsafe acts, work conditions, incidents, near misses, injuries or illnesses.
• Demonstrates understanding of role and responsibilities in fire prevention and disaster preparedness and participates in safety and health training programs including the facility’s Fire, Disaster and Evacuation Plan.
• Supports an environment which avoids, prevents and corrects all activities or actions which may result in an adverse outcome in the delivery of services. Community Member safety is a standing item for all individual and departmental meetings.

• The successful candidate must maintain legal eligibility to work in Canada. If the successful candidate possesses a work permit, it is their responsibility to ensure the permit remains valid.
• A Police Information Check satisfactory to the employer will be required from the successful candidate, at their expense. To obtain Police Information Check information please visit https://www.winnipeg.ca/police/services/online-record-checks.
• The successful candidate must provide a satisfactory Adult Abuse Registry check. To obtain an Adult Abuse Registry application please visit: Province of Manitoba | Families | Adult and Child Abuse Registry (gov.mb.ca)
• Siloam Mission Inc. promotes Employment Equity and is strongly committed to building a skilled and diverse workforce reflective of Canadian society. Therefore, we encourage candidates to voluntarily self-identify on their application if they are members of the underrepresented groups (women, Indigenous persons, a person with a disability, or a visible minority).

Siloam Mission