Sales & Customer Service Representative

Community Sports Partners

  • Toronto, ON
  • Permanent
  • Full-time
  • 3 days ago
  • Apply easily
Community Sports Partners is one of the largest and fastest-growing private youth sports operators in the GTA. We are dedicated to providing fun, engaging experiences that create lasting memories for the youth and families in our communities!We are seeking a driven Sales & Customer Service Representative to join our sales team. This is a full-time, in-office role focused on building relationships, creating opportunities, and closing deals. If you're the type of person who thrives in a competitive environment, loves to hustle, and wants to win through driving growth and hitting targets, then we want to hear from you.Drive Enrollment Growth
  • Conduct high-volume inbound and outbound calls, emails, and follow-ups
  • Convert inquiries into registrations for camps, leagues, and programs
Lead Generation & Pipeline Management
  • Proactively generate new leads through outreach and follow-ups
  • Build, manage, and maintain a healthy sales pipeline
  • Track all interactions accurately using CRM systems
Customer Relationship Building
  • Build strong rapport with parents and guardians
  • Understand customer needs and recommend best-fit programs
  • Deliver a high-energy, positive, and professional experience
Sales Execution
  • Confidently present program offerings and value propositions
  • Overcome objections and close enrollments
  • Consistently meet or exceed individual sales targets
Bilingual Customer Support
  • Communicate fluently in both English and Spanish
  • Ensure all families feel supported, informed, and confident
Cross-Team Collaboration
  • Work closely with operations and program teams
  • Share customer insights and feedback to improve offerings
Requirements
  • Competitive Drive to Win
  • You are goal-oriented and motivated by performance metrics
  • Proven Sales Experience
  • Background in inside sales, lead generation, or customer acquisition
  • Demonstrated ability to close deals and hit targets
  • Pipeline & CRM Discipline
  • Experience managing leads and tracking activity in CRM systems
  • Organized and consistent in follow-ups
  • Strong Communication Skills
  • Confident, clear, and engaging communicator
  • Excellent interpersonal skills with both adults and youth
  • Bilingual (English & Spanish)
  • Required to effectively support our diverse community
  • Self-Starter Mentality
  • Able to work independently while contributing to a team environment
  • Takes initiative without needing constant direction
BenefitsCompensation: Competitive based on experience plus commission structure

Community Sports Partners