Ticketing Administrative Assistant - Summer Student

• Support box office activities and understand the full ticketing process.
• Provide coverage in the absence of the Assistant Manager or Manager.
• Assist with ticket scanning during events and ensure smooth customer interactions.

• Support daily administrative functions and department documentation.
• Assist in developing and maintaining Standard Operating Procedures.
• Build and maintain tracking documents for events and operational processes.

• Provide on-site support during major and minor events.
• Supervise Entertainment Agents during events to ensure tasks are completed efficiently and professionally.
• Contribute to planning and coordination to support successful event execution.

• Collaborate with colleagues to maintain accurate records, track data, and support department goals.
• Adapt to changing priorities in a dynamic event environment.
• Perform additional duties as assigned to support the Ticketing & Entertainment team.

• Efficient and accurate box office and ticketing support.
• Organized and up-to-date departmental records and SOPs.
• Smooth execution of ticketing and entertainment operations during events.
• Supervised and supported event staff ensuring operational excellence.

• Currently attending a business-related post-secondary program (an asset).
• Previous experience in administrative support, event operations, or ticketing (an asset).
• Proficiency with Microsoft Office 365.
• Strong attention to detail, problem-solving skills, and analytical thinking.
• Positive, professional, and courteous attitude.
• Ability to adapt to flexible hours, including evenings and weekends.
• Eligibility for the Canada Summer Jobs Program.

• Competitive compensation of $18.00/hr.
• Hands-on experience in ticketing, customer service, and major event operations.
• Exposure to fast-paced, dynamic event environments.
• A supportive, team-oriented culture that encourages learning, growth, and professional development.

Westerner Park