About the OpportunityOur client is a growing mortgage professional based in Barrie, Ontario, focused on delivering thoughtful, well-structured mortgage solutions and a high level of client care.As the business continues to grow, they are seeking a long-term addition to the team and hiring for a Mortgage Underwriter & Fulfillment Specialist to become a key part of the operation - supporting files from post-intake through to funding.This role is ideal for someone who prefers to focus on the back end of the business, rather than sales or business development.This is an excellent opportunity to work directly with an experienced agent on a diverse range of files, playing a meaningful role in delivering a high-quality client experience. It is well-suited to someone seeking a long-term position and the opportunity to become an integral part of the team.The RoleThis is a high-ownership, end-to-end role where you will take over files after the initial client strategy call and manage them through underwriting, submission, and fulfillment.In addition to core underwriting responsibilities, this role will also support client communication, document coordination, and general administrative tasks as needed to ensure a smooth and efficient process.Key Responsibilities1. Underwriting & Deal StructuringReview applications, credit, and supporting documentationAssess file strength and identify potential concerns earlyStructure deals based on lender guidelines and client profilesRecommend appropriate lenders (A, B, or alternative)Ensure files are complete, logical, and submission-ready2. Submission & FulfillmentSubmit files through VelocityManage lender communication, conditions, and follow-upsProactively move files forward to meet financing timelinesTroubleshoot issues and identify solutions to keep deals progressing3. Document Collection & File ManagementOversee document collection and follow up with clients as neededReview documentation for accuracy, completeness, and consistencyMaintain organized and up-to-date files in the Cloud and within the CRM (Go High Level)4. Client Care & Administrative SupportRespond to client inquiries and provide updates throughout the processAssist with pre-qualification support and general file coordinationHelp manage CRM workflows, follow-ups, and client journey touchpointsSupport overall business operations as needed during lighter volume periodsWhat Success Looks LikeTake ownership of files from post-intake through to fundingDemonstrate strong problem-solving and deal structuring abilityMaintain a high level of accuracy and organizationKeep files moving efficiently with minimal oversightBecome a trusted extension of the agent’s businessRequirements3+ years of mortgage underwriting and fulfillment experience within the broker channelHands-on experience submitting deals to multiple lenders (A, B, and alternative)Strong understanding of self-employed income review, rental property financing and credit-challenged and alternative lending scenarios.Experience using mortgage submission platforms. Velocity experience would be an assetStrong knowledge of lender guidelines and deal structuring fundamentalsClose attention to detail with a focus on accuracy and completenessStrong communication skills, both written and verbalAbility to manage multiple files and prioritize effectively in a fast-paced environmentComfortable working independently in a remote settingProactive, solution-oriented mindset with a strong sense of ownershipExperience in client journey CRM’s is an asset