Pega Business System Analyst
Astra North Infoteck Inc.
- Toronto, ON
- Permanent
- Full-time
- 6–8 years of relevant experience in Business Analysis and systems implementation
- Collaborate with business stakeholders to gather, analyze, and document functional and technical requirements
- Translate business needs into system specifications for Pega-based solutions
- Work closely with developers, architects, and QA teams to ensure successful implementation
- Participate in design discussions and contribute to solution architecture
- Perform gap analysis and recommend process improvements
- Support testing activities including UAT, defect tracking, and validation
- Ensure compliance with business analysis standards and best practices
- Act as a liaison between business users and IT teams throughout the project lifecycle
- Strong experience in Business Analysis (E2 level or equivalent)
- Hands-on experience with the Pegasystems platform
- Knowledge of Pega Insurance Framework
- Ability to write clear and concise functional specifications and user stories
- Experience with Agile/Scrum methodologies
- Strong communication and stakeholder management skills
- Bachelor’s degree in Computer Science, Information Systems, or related field
- Relevant Pega certifications (BSA or equivalent) preferred
- Prior experience in the insurance industry
- Exposure to end-to-end Pega implementation projects
- Knowledge of BPM (Business Process Management) tools