Collections Specialist
goeasy
- Mississauga, ON
- Permanent
- Full-time
- Financial
- Monthly incentive plans
- RRSP and Employee Share Purchase Plan matching
- Health & Lifestyle
- Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
- 5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
- Perks
- Perkopolis employee discount program
- Employee discounts on furniture, electronics, and appliances
- easyloans – employees have access to loans at lower interest rates
- Tuition Assistance Program
- Recognition
- Opportunities for monthly, quarterly, and annual awards
- President’s Trip – week-long dream vacations for top performers
- Leadership development programs – over 70% internal promotion rate!
- Demonstrate compassion and empathy for our customers by understanding their situations, needs, and offering solutions
- Outbound calls to collect on overdue accounts by negotiating appropriate repayment plans with customers
- Support retail operations by managing customer accounts and collection activities on delinquent/past due accounts
- Manage accounts receivables by ensuring exceptional execution results in the collection of our financial loans
- Document collections activities and processes through superior administration skills
- Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
- Good math skills with the ability to perform basic calculations
- Prior experience in at least one of the following core areas is a strong asset: call center, customer service, retail sales, collections, and consumer loan industry
- Able to pass background checks (criminal, employment, credit)