
Funeral Director - Union
Service Corporation International
- Hamilton, ON
- Permanent
- Full-time
- Arranges and conducts funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures
- Negotiates and enters into funeral contracts
- Handles contracts, legal documents, and collection of payments in accordance with company policies
- Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
- Arranges for the interment or cremation of human remains
- Confirms authorization to proceed with the service arrangements
- Verifies identification of the deceased and authorization for embalming
- Cares for the deceased in a respectful manner while performing a variety of tasks which may include: performing removals and transfers including lifting of deceased human remains; dressing and preparing caskets; coordinating and assisting with funeral services and visitations
- Supervises/assists in funeral services by: supervising the parking of cars; ushering; driving funeral vehicles; assisting at chapel and church services; assisting at the cemetery; delivering of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families; setting up and removal of chairs, and; participating at special functions
- Handles aftercare including delivery of: documentation, stationery, information on insurance, health benefits and pension and pre-arrangements for next of kin
- Handles pre-need sales where applicable. And, or ensures potential pre-need referrals are shared with Family Service Counselors
- Ensures adherence to all professional, municipal, provincial/state and federal licensing authority, regulations and rules applicable to the provision of funeral services
- Prepares and accurately completes documents and online entries related to services, cremations, maintenance
- Promotes and maintain a safe and healthy work environment
- Retains heritage and grows market share through active involvement with community, religious and other organizations
- High School diploma or equivalent
- Completion of a degree training program at an accredited mortuary college or technical school specializing in funeral service or mortuary science as required by state/provincial law
- Apprentice, Funeral Director experience as required by state/provincial law
- 2 years directly related experience preferred
- Must meet all licensing requirements required by state/province law and as prescribed by each state board
- Current state/province issued driver’s license with an acceptable driving record
- Basic knowledge of religious and fraternal organizations customs
- Knowledge of computers and some software including MS Office Suite required
- High level of compassion and integrity
- Good communication skills
- Problem solving skills
- Ability to multi task and set priorities
- Ability to work weekends and evenings
- Detail oriented