Service Writer

Grand Falls, NB
Permanent
Full-time

16 days ago

Green Diamond Equipment is your Maritime John Deere Dealership with 15 locations to serve you, and we are proud to be one of Canada's Best Managed Companies!We are currently looking for a skilled, dedicated person to fill the position of Service Writer at our Grand Falls, NB location.Purpose:
Assist the Service Manager in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership.Responsibilities:

Fields internal and external customer inquiries to the Service Department
Process warranty claims
Update customer profiles
Check technician's time punches daily
Screen service calls and direct calls as needed
Process internal work orders
Order and apply parts for work orders
Communicate with Deere on Parts and/or Service Issues when required

Experience, Education, Skills and Knowledge:

Bilingualism would be an asset
Ability to use standard desktop load applications such as Microsoft Office and internet functions
Knowledge of office procedures
General understanding of mechanical/technical terms is preferred
High School Diploma or equivalent experience

What We Offer:

Full-Time Employment
Opportunity for Advancement within a Progressive Organization
A Competitive Compensation Package which includes:

Salary
Family Health Benefits
Company Pension Plan
Boot Allowance
Online Healthcare
Employee Recognition Program

Please note: If we are impressed with your resume, you will receive an email asking you to take a quick 5 minute questionnaire from Predictive Index. Please keep an eye for it in your email. Sometimes it goes to your junk mail.Please submit your resume today!Only candidates selected for further consideration will be contacted.

Green Diamond Equipment

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