
Clinical Assistant TLC Laser Eye Centres Kitchener, ON Customer Service
- Kitchener, ON
- Permanent
- Full-time
- You are eligible to receive a bonus.
- You have a permanent full-time position (40hrs/week).
- You benefit from a free LASIK surgery, 3 weeks of vacation, 3 sick days & 1 wellness day.
- You benefit from group insurance, telemedicine & RRSP match.
- You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.
- You assist during the pre-op exams and fill the patient’s charts accurately.
- You answer patient’s questions and ensure the best service.
- You work closely with Optometrists.
- You conduct pre-operative and post-operative tests for patients.
- You update the appointment system after every patient's consultation.
- You confirm by phone post-operative appointments.
- You have excellent communication skills in English.
- You find it easy to connect with others and quickly build trust.
- You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset).
- You have an interest in the medical field and have a passion for delivering excellent customer service.
- Your experience in the health care field is considered an asset (ex: optometry assistant, orderly, dental assistant, pharmacy lab technician, sterilization assistant, animal health technician assistant, etc.).
- Schedule: You have flexible work availability Monday, Wednesday & Friday (8:00 am-4:30 pm), Tuesdays (9:00am-5:30pm) and Thursdays (7:00am to 3:30pm).