Customs Specialist
- Niagara-on-the-Lake, ON
- Permanent
- Full-time
Job Posting Title: Customs Specialist
Time Type: Full TimeSUMMARYPrimary duty is to set up and release shipments imported into Canada across various modes of transportation containing a wide variety of commodities, paying close attention to the rules and regulations as set out by CBSA in the Customs Act.KEY DUTIES AND RESPONSIBILITIES
- Set up and release of assigned account shipments
- Processing of highly complex shipments, with various Participating Government Agency requirements
- Track and trace incoming shipments and communicating with clients as required
- Support other customs team members with various customs processes
- Provide final accounting to CBSA for a set list of assigned accounts
- Arranging for payments of invoices to steamship lines, warehouses, government agencies
- Arranging for transportation of cargo once released, and maintaining trucker relationships to maximize partnerships
- Identify tasks that require special handling, recommend process improvements, and implement resolutions within assigned scope of responsibility
- Adhere to all Standard operating Procedures and Polices set in place by the department and organization
- Provide input and be an active participant at weekly team briefings
- Supports organizational commitment to ISO 9001, ISO 45001 certification - Montreal location
- Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.
- Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.
- High School Diploma or Equivalent qualification
- Certified Customs Specialist (CCS)
- 5- 10 years of freight forwarding and/or customs brokerage experience
- Good command, both verbal and written, English skills.
- Ability to create collaborative engagements and active listening
- Service oriented and able to resolve customer grievances
- Strong interpersonal skills, building professional relationships internally and externally
- Strong problem-solving skills and analytical skills
- Ability to multi-task, plan, prioritize and manage time effectively to meet goals and achieve results
- Both a team builder and a team-player
- Excellent organizational and time management skills
- Ability to communicate effectively in a diverse multicultural environment.
- Act as a role model for DSV values and adhere to the Code of Conduct
- English is the principal language for this position, additional languages may be required in other locations.
- Ability to communicate effectively in a diverse multicultural environment.
- Microsoft Office suite
- Prolonged periods sitting and standing at a desk and working on a computer
- Occasional travel may be required
- Regular working hours apply for this position, at times, working beyond these hours may be required by business needs.