Recruitment and Engagement Coordinator

Toronto, ON Whitby, ON
$55,000-60,000 per year
Permanent
Full-time

19 days ago

Open Vacancy: This role is a current, active position and we are accepting applications.Our client is a leading non-medical home care and companionship service provider with over 1,100 independently owned franchises globally. They thrive on core values like honesty and integrity, and you'll work alongside a dedicated team making an impact.The Recruitment and Engagement Coordinator is expected to recruit, screen, hire, train, and engage with staff in order to provide the highest quality services to clients and a positive employee experience to all employees.Our client believes everyone deserves to age with dignity and comfort in the place they love most. Through compassionate, personalized care, they help individuals maintain their independence while supporting families and strengthening the bonds that matter most.If you take pride in your professionalism, enjoy supporting others, and want to make a meaningful impact in your community, we'd love to hear from you.Primary ResponsibilitiesRecruitment & Hiring

Respond to all employment inquiries in a friendly, professional, and knowledgeable manner
Develop and implement recruitment strategies (online and community-based)
Schedule and conduct interviews efficiently and professionally
Complete reference checks, background screenings, and other pre-employment requirements
Maintain accurate and up-to-date employee records

Onboarding, Training & Engagement

Lead new hire orientation and deliver required training programs
Plan and facilitate new hire meetings
Evaluate and update training and onboarding materials as needed
Develop engagement initiatives to support employee retention and satisfaction

Operations & Coordination

Partner with scheduling to align caregivers with clients, ensuring high-quality matches
Monitor and document client and employee activity within internal systems
Prepare and distribute the monthly newsletter on schedule
Maintain consistent in-office presence to support day-to-day operations

Compliance & Standards

Ensure compliance with all applicable labor and safety regulations (e.g., EOE, ADA, FMLA, OSHA)
Adhere to company policies, procedures, and ethical standards

Communication & Client Support

Maintain clear, professional communication with leadership, colleagues, clients, and families
Support service inquiries and care consultations using a consultative approach

Knowledge, Skills and AbilitiesBackground

High school diploma or equivalent
1-3 years of related business experience (human resource generalist/coordinator, recruitment coordinator, employment specialist (CPHR designation is a plus)
Or an equivalent combination of education and work experience

Professionalism & Judgment

Demonstrates integrity, discretion, and sound judgment aligned with company policies and standards
Maintains confidentiality and upholds organizational procedures
Presents a professional appearance and demeanor at all times

Communication & Interpersonal Skills

Strong verbal and written communication skills with the ability to listen effectively
Builds positive working relationships with leadership, colleagues, and the community
Patient, friendly, and professional on the telephone

Organization & Work Style

Highly organized with the ability to prioritize and manage workloads across daily, monthly, and long-term timelines
Able to work independently, meet deadlines, and contribute effectively as part of a team

Industry Knowledge & Environment

Understanding of the senior care industry
Comfortable working in a professional office setting, including extended time on the phone

Technical & Operational Skills

Proficient in Microsoft Excel and Word
Able to operate standard office equipment

Other

Valid driver's license and access to a reliable vehicle
Available to work evenings or weekends as required

$55,000 - $60,000 a yearAIP Connect believes in equal opportunity. Our recruitment consultants are committed to inclusive recruitment and selection practices and will not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation.Accessibility: If you need any accommodations during the interview process, please let us know.Posted Salary: Actual compensation within this range will be determined based on job-related skills, relevant experience, education, and training. This range reflects base salary only and does not include eligibility for bonus program or other benefits.For the most accurate and up-to-date details on this role, please refer directly to AIP Connect's careers page, as third-party sites may not reflect current information.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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