Director of AI, ML and Delivery

Cadeon Inc.

  • Calgary, AB
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
CADEON INC.Job DescriptionDirector of AI, ML and DeliveryFull-Time | Calgary, AB (Hybrid)About CadeonCadeon Inc. is a Calgary-based data analytics and AI consulting firm founded in 2007. With over 500 successful projects delivered across energy, manufacturing, financial services, and life sciences, Cadeon helps organizations turn complex data into actionable insight. Our core platforms include Spotfire, Denodo, Microsoft Power BI, Snowflake, and Databricks - and we are expanding our Governed AI and Data Modernization practice. Our mission: Innovation through Information.Role SummaryThe Director of AI, ML and Delivery is a senior leadership role responsible for ensuring that every client engagement is executed with excellence - on scope, on time, and to a high standard of quality. Reporting directly to the President & CEO, this individual owns the full project delivery lifecycle at Cadeon, including project management, business analysis, solution design, resource leveling, support management, and quality assurance.This role sits at the operational core of Cadeon and works in close partnership with the Director of Operations, Director of Client Engagement, and Director of Technology. Together, this leadership group translates client needs into delivered outcomes and ensures Cadeon operates with the discipline and quality our clients expect.In addition to delivery leadership, this role carries a Technical Sales overlay - joining the Director of Technology and Director of Client Engagement on strategic sales calls to bring credibility and depth in AI, machine learning, and data transformation. This is a high-visibility function that directly supports Cadeon's growth and positions this leader as a trusted technical advisor to prospective clients before a deal is won.Core AccountabilitiesProject Delivery & Management
  • Own end-to-end delivery of all client engagements - from project kickoff through closure
  • Establish and enforce project charters, SOW alignment, and scope management discipline
  • Maintain project plans, milestone tracking, and status reporting for active engagements
  • Identify and resolve delivery risks, blockers, and scope creep before they escalate
  • Ensure all projects are delivered within agreed timelines, budgets, and quality standards
Operations & Resource Management
  • Oversee resource leveling and utilization across the consulting team
  • Monitor and optimize operational processes - continuously identifying areas for improvement
  • Collaborate with the CEO on capacity planning, hiring needs, and team structure
  • Manage support escalations and ensure timely, high-quality resolution
  • Track and report on KPIs related to delivery performance, utilization, and client satisfaction
Client Delivery Partnership
  • Serve as the primary delivery point of contact for active client engagements
  • Work closely with the Director of Client Engagement to ensure seamless handoff between sales, onboarding, and delivery
  • Identify and flag risks to client satisfaction or renewal during active project delivery
  • Participate in client reviews, QBRs, and executive engagement as needed
Technical Sales Support
  • Join the Director of Technology and Director of Client Engagement on strategic sales calls as the technical AI/ML subject matter expert
  • Help prospective clients understand Cadeon's AI, machine learning, and data modernization capabilities in practical, outcome-oriented terms
  • Support scoping and solution design during the presales process - translating client problems into credible delivery approaches
  • Contribute to proposals, RFP responses, and proof-of-value engagements where AI/ML expertise is a differentiator
  • Build trusted advisor relationships with technical stakeholders (CDOs, architects, data leads) at target accounts
  • Establish and maintain quality standards across all client-facing deliverables
  • Champion process improvement, documentation, and delivery methodology adoption
  • Support digital transformation and DataOps initiatives in collaboration with the Director of Technology
What Success Looks Like - First 12 Months
  • All active client engagements have documented project charters and clear scope agreements
  • Delivery escalations and scope creep incidents are measurably reduced
  • Resource utilization is visible, tracked, and consistently optimized
  • Client NPS on delivery quality meets or exceeds Cadeon's 100% referenceable customer standard
What We're Looking ForExperience
  • 10+ years in consulting, professional services, or technology delivery environments
  • Demonstrated track record managing enterprise client engagements end-to-end
  • Hands-on experience with AI, machine learning, or data transformation initiatives - including production deployment, not just strategy
  • Comfortable representing AI/ML capabilities in client-facing sales and advisory conversations
  • Background in asset-intensive industries (energy, manufacturing, utilities) is a significant asset
Capabilities
  • Strong project management fundamentals - scope, schedule, budget, risk, and quality
  • Comfortable operating as both a strategic leader and a hands-on delivery practitioner
  • Executive-level communication skills - written, verbal, and in client-facing situations
  • Ability to lead, develop, and hold accountable a cross-functional delivery team
  • Familiarity with platforms such as Spotfire, Databricks, Snowflake, Denodo, or Microsoft Power BI is an asset
Character
  • Calm and pragmatic under pressure - brings stability to complex situations
  • High accountability - owns outcomes, not just activities
  • Collaborative by default - builds trust with clients and colleagues alike
  • Aligned with Cadeon's values: honesty, transparency, teamwork, and client excellence
What Cadeon Offers
  • A senior leadership seat at a growing, profitable, and purpose-driven consulting firm
  • Direct access to and partnership with the CEO in shaping Cadeon's next chapter
  • Work that matters - helping real organizations make better decisions with their data
  • A collaborative, values-driven culture with room to build, improve, and lead
  • Competitive compensation commensurate with experience
To apply or learn more, visit cadeon.com or email careers@cadeon.comwww.cadeon.com

Cadeon Inc.