At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely-helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!Job SummaryThe Market Manager is responsible for increasing CN's revenue, carloads, and profitability in line with corporate goals, identifying and developing new products and services to position CN ahead of the competition, and increasing share. The incumbent acts as the market Subject Matter Expert (SME) at CN as well as develops and leads the marketing strategy and its implementation. The role optimizes asset utilization through accurate carload and revenue forecasting to meet short- and long-term service requirements. Furthermore, the incumbent oversees the marketing responsibilities for a wide variety of commodities.Main ResponsibilitiesMarket and Product Management
Evaluate and review markets to become the SME and develop supply chain models allowing CN to build compelling products
Develop market plans aligned with key features and benefits of new products while providing a review of profitability and top-line revenue growth
Collaborate with Sales to develop marketing material to sell products effectively
Develop product strategies to measure product performance and life cycles, ensuring stakeholders are adequately informed concerning services and products
Yield Management, Budgeting and Forecasting
Undergo yield analysis and strategies to improve CN's profitability
Forecast and monitor monthly revenue, carload, and contribution
Identify variances from contract commitments and analyze revenue impact
Contract Management
Oversee contract renewals, including Price, Volume, Mix (PVM) analysis, and recommend strategies for renewals in collaboration with Sales
Develop rates on opportunities to grow revenue, volume, and contribution while understanding train operation, capacity, and cost
Carry out monthly review of same-store price to ensure expected negotiated price variance
Publish rates when new products and opportunities are negotiated
Data Analytics, Automation and Business Intelligence
Identify opportunities within data analytics to incorporate new Business Intelligence (BI) tools including Power BI, and Tableau
Identify automation opportunities within forecasting techniques and contract analysis
Collaborate with Information and Technology (I&T) to review technology toolkit for opportunities that can remove manual effort from current scope of marketing functions
Design and develop reporting solutions to drive business decisions efficiently
Automate and systematize Key Performance Indicators (KPI) reporting
Working ConditionsThe role has standard working conditions in an office environment with a regular workweek from Monday to Friday. The role is required to work overtime hours and weekends when necessary. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and stress. The role requires minimal travel (15%) within North America.RequirementsExperience
Between 5 to 7 years of experience in Marketing or Business Analytics
o Experience forecasting and creating KPIso Experience with costing, yield management and profitabilityo Experience in developing market or business strategieso Experience in railway industry or supply chain**Any experience for these above would be considered as an assetEducation/Certification/Designation
Bachelor's Degree in Business, Engineering, or a related field
Data Analytics Certification*
*Any designation for these above would be considered as an assetCompetencies
Identifies needs and find solutions to create value for all customers
Collaborates with others and shares information
Sets direction and inspires others
Communicates with impact
Demonstrates agility and drives change
Delegates and empowers others to create accountability
Applies critical thinking
Knows the business and stays current on industry needs
Seeks and values all perspectives
Technical Skills/Knowledge
Knowledge of transportation, competition, and railroad operations
Knowledge of financial metrics
Advanced knowledge of Microsoft Office (Excel, PowerPoint, Word)
Knowledge of various databases such as Netezza, Oracle, DB2*
Knowledge of Tableau and Power BI*
*Any knowledge for any of the above would be considered as an asset
