Mobile Klinik Product Care Specialist | Intercity Shopping Centre, Thunder Bay ON
Telus
- Thunder Bay, ON
- $17.00-21.00 per hour
- Permanent
- Full-time
- Our goal is to provide Canadians with an excellent experience
- We are passionate about people - our customers, our communities, and our team
- We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
- Discounts on the coolest & newest wireless technology here at TELUS
- Team Member-led Resource Groups (TRG) support team members who identify as women, Indigenous, individuals of varying abilities, newcomers, Black and LGBTQ2+ or are an ally
- Flexible & customizable medical, vision and dental benefits that include massage therapy and $5000 for mental health support
- Maternity and parental leave top-ups, fertility treatment coverage, and gender affirmation coverage
- We provide paid training to ensure your success
- And so much more
- Actively engage with customers to promote, sell and activate Certified Pre Owned devices (CPOs) accessories, and related products
- Test, diagnose, troubleshoot and repair smartphones and tablets
- Provide repair and replacement estimates for the customer
- Communicate with the customer to explain technical issues in an easy to understand, helpful manner
- Provide excellent customer service by assisting customers in selecting the right phone or accessories based on their needs and preferences
- Address customer inquiries, resolve issues, and ensure a positive shopping experience
- Opportunity to work with all of our brands
- Work a flexible schedule, which includes evenings and weekends
- Hours vary by location and time of year
- Shift coverage at nearby locations