Content Moderator (Bilingual: Hebrew/English) On-Site
- Mississauga, ON
- $23.00 per hour
- Permanent
- Full-time
This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.WHAT YOU WILL DO IN THIS ROLEAs a Content Moderator, you'll:Review products offered for sale on the client's platform to ensure that they do not violate any current policiesAddress sensitive content which may be graphic, violent, or hateful, include offensive or derogatory language or other potentially distressing materialIdentify trends that highlight gaps in social media policiesDemonstrate an understanding of market-specific legal and cultural practices that enable effective content reviewAnalyze and independently render decisions against high volumes of live and active issues regarding social media user behaviorProvide information, educate customers to update trackers, update required applications & tools and keep internal stakeholders informed of issuesBe available to work within rotating shifts (Early Morning and/or late Night, weekends/ Long weekend/Statutory Holidays)Deliver expert customer experiences…with a smileYOUR QUALIFICATIONSYour skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Content Moderator role include:Excellent written and verbal communication skills in English and one of the following languages: HebrewClear awareness of potential biases or conflicts of interest and ensure these do not affect professional application of responsibilitiesDeep familiarity with internet technology, streaming, internet slang/colloquialisms and internet cultureEvaluate information and quickly/independently develop a sound conclusion based on an existing frameworkMentally and emotionally able to handle offensive or disturbing behavior, language, and contentAbility to monitor several information flows simultaneouslyWHAT'S IN IT FOR YOUOne of our company's Culture Beliefs says, “We champion our people.” That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:The base salary range for this position is $23/hour, (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. Closing Date for applications is September 22nd, 2025DailyPay enrollment option to access pay "early," when you want itCompany networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and moreHealth and wellness programs with trained partners to help promote a healthy youMentorship programs that support your rewarding career journeyREIMAGINE THE BEST VERSION OF YOU!If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”Location: CAN Mississauga - 6725 Airport RDLanguage Requirements: English, HebrewTime Type:If you are a California resident, by submitting your information, you acknowledge that you have read and have access to theConcentrix is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status.