Manager, EMP Operations

New Brunswick Extra-Mural Program

Saint John, NB
Permanent
Full-time

7 days ago

Imagine a career where, at the end of every day, you know you've made a positive difference in the lives of people who need your help.The New Brunswick Extra-Mural Program (EMP), often known as the “hospital without walls,” has operated under the simple philosophy of helping New Brunswickers receive the care they need in the places where they are healthiest and happiest - their homes and communities. EMP makes a difference in the lives of those it serves by drastically reducing hospital admissions and greatly increasing patient satisfaction with its level of health care.As part of EMP, your role is vital in our province's overall health. Join an integrated, multi-disciplinary team of health care professionals, dedicated to providing New Brunswickers with outstanding, highly coordinated primary health care.JOB SUMMARYAs the Manager, Extra-Mural Program, you will promote EMP and provide leadership to the interdisciplinary team in the support of patients within the community in accordance with the philosophy, objectives and policies of the Extra-Mural Program. You will also serve an important role as a liaison with various community agencies.KEY RESPONSIBILITIES

Mentoring and leading staff to achieve optimal patient care outcomes;
Developing and maintaining staff work schedules and shift assignments;
Implementing and/or monitoring policies and procedures;
Monitoring productivity and providing day-to-day oversight and support;
Identifying and addressing day-to-day operational issues;
Gathering and analyzing data and preparing reports; and
Development, implementation and support of new initiatives.

REQUIRED QUALIFICATIONS AND OTHER JOB REQUIREMENTS

Have completed a bachelor's degree in the health care EMP discipline;
Are an active and member in good standing of your professional licensure association;
Possess three to five years of management experience in the health care field;
A minimum of five years of progressive experience in a community setting;
Can demonstrate experience in a geographically dispersed, complex, multi program/service environment including a multi-unionized environment;
Translate knowledge to professionals to better support patients;
Foster an environment that supports interdisciplinary practice and collaborative environments with community partners;
Conduct real-time assessments monitoring care provisions and clinical outcome measures and indicators;
Have the ability to exercise independent judgment and can problem solve with discretion;
Are committed to providing stellar levels of customer/patient service and have a passion for growth within EM/ANB Inc.;
Possess and demonstrate leadership abilities with a proven track record for inspiring and motivating others;
Are skilled in leading and developing staff;
Use a positive and creative approach to problem solving;
Possess outstanding communication, negotiating, and dispute resolution skills;
Possess a valid driver's license in New Brunswick (or equivalent) and proof of an excellent driving record;
Excellent work performance and attendance at work; and
Have working knowledge of standard business computer programs (ie. Microsoft Office Suite).

All interested applicants are encouraged to apply as an equivalent combination of education, training and experience may be considered.Note: For any positions in the St. Stephen EMP unit, a valid Canadian passport or Nexus card will be required.If you are interested in working with a dynamic team of professionals and possess the necessary qualifications, please click the 'Apply Now' button to submit your resume.We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.EM/ANB Inc. is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.

New Brunswick Extra-Mural Program

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