Colleague Dining Manager

Jasper, AB
Permanent
Full-time

2 months ago

Company DescriptionExperience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it's a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!Job DescriptionWe invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Colleague Dining Manager, where you'll shape an exceptional dining experience that supports and celebrates our team. This role leads the vision, quality, and operations of our colleague dining program, ensuring every meal reflects our commitment to wellness, culture, and luxury hospitality.What you will be doing:Reporting to the Assistant Director of Food & Beverage / Executive Chef, responsibilities and essential job functions include but are not limited to the following:

Ensure colleague meals meet standards for taste, nutrition, freshness, and consistency
Collaborate with Culinary leadership on seasonal, balanced menu planning
Maintain food safety (EHC), hygiene, and allergen controls
Create and develop rotational menu formats and labels for presentation
Gather feedback through surveys and engagement
Translate insights into action plans
Communicate improvements back to colleagues and champion The Hive (colleague communication channel)
Design monthly colleague dining activations
Partner with HR and leadership to enhance culture and morale
Position the cafeteria as a point of pride
Lead, coach, and schedule cafeteria team members
Foster accountability and professionalism
Lead food waste reduction and sustainability initiatives
Partner with Culinary and Stewarding to maximize whole-product usage
Implement cost-saving strategies through menu engineering and cross-utilization
Follow departmental policies, procedures and service standards
Embrace the Fairmont brand promise and luxury in your role and in all your interactions
Other duties as assigned

QualificationsYour experience and skills include:

Minimum 3 years' experience as a Leader in a fast paced high end restaurant required
Excellent beverage and wine knowledge is required
Previous point of sale system experience required
Experience with Unionized environment an asset
Computer literate in Microsoft Window applications required
University/College degree in a related discipline preferred
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Additional InformationJob Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition,What is in it for you:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program - exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Banff & Whistler
Discounts while using our resort's Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Jasper Park Lodge Golf Courses.

About the Application Process: At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!Want to learn more about this opportunity? View the complete job description by clicking this link:We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence:

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