Project Manager
EMCO Corporation View all jobs
- Maple Ridge, BC
- $55,000-65,000 per year
- Permanent
- Full-time
- Interpret complex information including engineering packages to determine customer requirements and offer solutions that create high levels of customer satisfaction
- Create accurate and professional quotations packages from customer specifications/drawings using applicable software
- Negotiate pricing and delivery terms with both vendors and customers; expedite orders when required
- Prepare accurate quotes based on tender documents and project specifications.
- Communicate clearly with customers regarding quote timelines, missing information, and clarifications.
- Follow up with customers to ensure orders are filled properly and promptly
- Investigate customer and vendor problems; resolve any pricing shortfalls and material returns in a timely manner
- Manage drawing requests, updates, and revisions in coordination with PM and drafting team.
- Track changes via Change Orders
- Provide complete handover packages to Production, including drawings, quotes, vendor details, Project Overview Form, and transmittal letters as required.
- Support the Profit Centre team as an expert in the specifics around projects and product information
- Communicate to the Profit Centre Manager and Credit Department any changes in a customer's business that might cause a credit risk
- Perform other tasks as requested by the Profit Centre Manager
- Grade 12 diploma or equivalent
- A minimum of 1 year of related experience - preferably in the construction industry
- Proficient in the use of Microsoft Office software
- Possess a strong work ethic and a high standard of integrity
- Ability to develop comprehensive product and product application knowledge
- Excellent customer service and sales experience
- Strong planning and organizational skills; ability to work under tight timelines and multiple deadlines
- Strong written and verbal communication skills to build and maintain effective working relationships with customers, vendors, and teammates
- Energetic, self-motivated, and able to work independently
- Ability to learn and operate the applicable software
- Intermediate math skills
- Previous experience with or knowledge of plumbing and building products sold at the Profit Centre
- Knowledge of the construction industry
- Previous sales experience
- Engineering skills are an asset
- Great mentors and on-the-job training
- Growth potential with competitive salary, benefits, and profit sharing
- A career with a solid, stable company with strong core values
- Participation in our pension plan with employer contributions
- Work-life balance and flex time