Dental Receptionist– Hospital ClinicThe Department of Dentistry at Sunnybrook is seeking a motivated, task oriented individual with exceptional interpersonal and communication skills. We are a multi-doctor (generalist and specialist) practice and an academic centre providing educational experiences for a variety of undergraduate and post-graduate students.Qualifications include:
Dental Office Experience with a minimum of 2 years recent consecutive front desk experience
Diploma from a recognized office administration program an asset
Excellent interpersonal, communication, time management and multi-tasking skills
Must be able to work co-operatively with all members of the team
Proficiency working with ABEL Dent or similar dental software
Must have working knowledge of Microsoft Office (Outlook, Word)
Duties include:
general reception
triage referrals, schedule consultations and appointments
communicate with referring doctors’ offices, patients and pharmacies
respond to all telephone and email inquiries in a timely fashion
print, mail and file dictated reports
confirm patients,
error-free billing of patients and third parties
day end/month end financial reports
maintenance of department statistics and other reports
