Eagle's Eye Manager
Resorts of the Canadian Rockies View all jobs
- Golden, BC
- Permanent
- Full-time
- Be an advocate for health and safety, ensuring a clean, safe & fun working environment.
- Achieve key objectives and targets established for the Eagle's Eye Restaurant and Suites, ensuring these facilities have the necessary resources to deliver on objectives.
- Provide direction and guidance to the Eagle's Eye Team, ensuring effective communication between other departments to fulfill overall resort objectives.
- Drive high service standards and enhance quality of offerings, including presentation of menus and developing the beverage and wine program through key suppliers.
- Recruit, coach and administrate a high performing front of house team to meet business needs and objectives
- Work floor and/or bar shifts as business levels and staffing requires in order to meet outlet business objectives
- Daily and weekly monitoring of restaurant expenses with a focus on beverages and front of house staffing
- Assist with the development of seasonal operating budgets
- Collaborate in the planning, execution and follow up of weddings, special events and group functions.
- Represent Kicking Horse Mountain Resort to suppliers, sponsors and business representatives in a professional and ethical manner.
- Perform other duties as assigned.
- Have 3 to 5 years' experience in a leadership role within a resort Food & Beverage operation.
- Are passionate about the mountain/resort lifestyle.
- Have a dynamic, outgoing & enthusiastic attitude, providing an exceptional guest experience.
- Hold a proven track record in developing and maintaining service standards.
- Possess a comprehensive knowledge of fine food, wine and service.
- Have previous special function, event or wedding experience.
- Have experience administering an operating budget and managing operating/labour costs.
- Are fluent with MS Office (Outlook, Word, Excel) and Point-of-Sale software.
- May be exposed for periods of extreme weather on resort (snow, cold, rain, wind).
- Are able to work extended and flexible hours, including evenings, weekends & holidays.
- Are physically capable of standing for extending periods and lifting up to 30 pounds.
- Hold a WSET, ISG or equivalent certificate - an asset.
- Hold a post-graduate diploma, certification, or degree - an asset.