Strategy Manager - Channel Learning

Telus View all jobs

  • Toronto, ON
  • $70,000-120,000 per year
  • Permanent
  • Full-time
  • 15 days ago
DescriptionThe SMB Growth team is looking for a Strategy Manager - Channel Learning & Partnerships to serve as a strategic partner to our diverse channel ecosystem-including D2D, Dealers, Corporate Stores, and National Retail-that drives SMB sales through mindshare and knowledge. In this role, you will be the bridge between our internal SMB teams and our external channel partners, identifying knowledge gaps and equipping our partners with the tools, insights, and learning they need to succeed.Key ResponsibilitiesPartner strategically with assigned channels (Dealers, Corporate Stores, and National Retail) to drive SMB knowledge and mindshareIdentify knowledge gaps within channel partners and develop targeted learning solutions to address themDeliver training sessions on products, services and soft skillsBuild and maintain mindshare across channels to ensure SMB remains a priority and focus areaLiaise with internal SMB teams to streamline processes, remove barriers, and make it easier for channels to sell SMB solutionsDevelop and execute learning initiatives that enhance channel capability and confidence in selling SMB productsMonitor and analyze channel performance to identify opportunities for improvement and optimizationVisit channel locations to build strong relationships, understand on-the-ground challenges, and provide in-person supportSimplify complexity by translating internal processes and product information into actionable, channel-friendly resourcesQualifications
  • Proven background in channel management and/or learning and development
Confidence in facilitating learning sessions to large groupsDemonstrated passion for supporting and enabling sales teamsStrong relationship-building skills with a proactive, collaborative approachAbility to identify knowledge gaps and develop effective learning solutionsExcellent communication and influencing skills to align internal and external stakeholdersStrategic mindset with the ability to translate business objectives into channel-ready action plansPreferred Qualifications:Experience in Channel Management or supportBackground in Learning & Development program design and deliveryBilingual (English/French) communication is an assetExperience in telecommunications, technology, or B2B sales environmentsFamiliarity with D2D, dealer, retail, or corporate store operationsSalary Range: $70,000-$120,000Performance Bonus or Sales Incentive Plan: 12%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:
  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …
Job Type: This is for a current vacancyA bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.Sales and MarketingHelp us, help our customers make a real connectionWe are honoured to be recognized$14.7 billion
TELUS’s annual revenue$4.8 billion
The brand value that TELUS brings13
Consecutive years our annual dividend payment has increasedAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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