People Operations Specialist

• Independently and proactively own BambooHR, Workable, and other HR tools.
• Maintain accurate, audit-ready employee records in alignment with ISO requirements.
• Own setup, configuration, and optimization of HRIS workflows and automation.
• Regularly review these systems and processes and implement improvements.

• Partner with hiring managers to determine staffing needs, build interview panels, and manage the full recruitment cycle in Workable, including job postings, candidate pipelines, interview kits, communications, phone screens, and preparation of accurate offer letters and employment agreements.
• Lead the employee lifecycle processes, including onboarding (HRIS setup, benefits enrollment, payroll handoff, ISO-compliant tasks, HR orientation, and system access provisioning) and offboarding (BambooHR workflows, equipment return, stakeholder notifications, and system access closure), ensuring compliance and consistency.
• Conduct employee transitions activities, such as HR orientation during onboarding and exit interviews where applicable.

• Process payroll for a fully salaried workforce in collaboration with the Finance team, ensuring accuracy, timeliness, and compliance

• Serve as point of contact for office operations issues, supply ordering, and workplace safety compliance.
• Own the annual, internal, social events calendar and manage budgets for in-person and remote events and annual team gatherings.
• Work with Marketing to coordinate travel, venues, entertainment, and day-of event execution.

• Manage annual performance review cycles in BambooHR.
• Set up and manage eNPS and pulse surveys, maximize participation, and consolidate results for reporting.
• Represent People & Culture on the DEI Committee, driving events and initiatives.
• Support annual compensation review: prepare promotion, compensation change, and variable compensation letters, send for signature, and maintain up-to-date HRIS records.
• Maintain OH&S committee policies and ensure legal compliance.
• Review, update, and roll out policies in alignment with annual review cycles and audit requirements.
• Manage leave processes in compliance with company policy and applicable legislation.

• 4+ years of experience in a Human Resources or People Operations role
• Human Resources experience in a SaaS preferred but not required
• Demonstrated experience with HR systems and ATS administration (BambooHR and Workable preferred)
• Proven success in full-cycle recruitment and onboarding
• Experience managing compliance processes (ISO, OH&S) and policy administration.
• Background in managing event and office admin/operations

• Bachelor’s degree in Human Resources, Business Administration, or equivalent preferred
• CPHR designation or working toward designation preferred

• Able to work autonomously in Google Workspace (Docs, Sheets, Slides, Drive, etc.)
• Experience with HRIS and ATS platforms (BambooHR, Workable preferred)

• Proactive and resourceful, with the autonomy to identify gaps and apply critical thinking to implement effective solutions
• Exceptional organizational skills and attention to detail
• Strong multitasking ability across multiple concurrent projects
• Professional discretion and commitment to confidentiality
• Clear and confident communicator, comfortable engaging with all levels of the business

• Competitive compensation plan & benefits
• Flexible PTO – Take a minimum of 15 days/year with no cap beyond
• Professional development budget
• Remote-first workplace with access to a downtown, water view, office space and flexible working hours
• Parking reimbursement
• $750 Yearly Lifestyle Subsidy
• Cell phone reimbursement
• Company-sponsored social events and team-building activities
• Diversity, Equity & Inclusion Committee
• Authentic, engaged team, who value work life balance

Liferaft