WAM Solutions Lead
- Halifax, NS
- Permanent
- Full-time
Key elements of this role include:As a WAM Solutions Lead, you will:
- Take end-to-end ownership of the performance, stability, and effectiveness of assigned solutions post-implementation.
- Monitor solutions for operational issues; investigate, diagnose, and coordinate timely resolution of problems.
- Manage and maintain data quality across integrated systems, ensuring accuracy, consistency, and integrity between boundary systems such as GIS, CIS, OMS, and WAM.
- Develop, document, and execute data validation routines; identify and resolve data discrepancies and quality issues.
- Collect and analyze user feedback to identify pain points, data issues, and areas for improvement.
- Manage configuration changes to ensure continued alignment with business processes.
- Document solution workflows, known issues, and support procedures; maintain up-to-date knowledge bases.
- Train and support end-users on proper use of solutions and data standards.
- Collaborate with IT, Product, operations, and vendors to coordinate maintenance, updates, data corrections, and enhancements.
- Provide regular updates on solution and data quality performance, risks, and improvement plans to leadership and stakeholders.
- Ensure solutions and data processes comply with company policies, security standards, and regulatory requirements.
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field; equivalent work experience considered.
- 5+ years of experience in application support, solution operations, or technical leadership — preferably within the utility, energy, or industrial sectors.
- Strong experience managing data quality across multiple integrated systems.
- Proven ability to troubleshoot complex systems and resolve data inconsistencies between boundary systems.
- Excellent communication skills with both technical teams and business stakeholders.
- Experience with incident management, problem management, change control, and data governance processes.
- Proficiency with SQL for data analysis, troubleshooting, and data quality management.
- Experience supporting and managing data for systems like GIS, OMS, CIS, WAM, or enterprise asset management platforms such as IBM Maximo.
- Experience using Tableau or similar business intelligence tools for data visualization, reporting, and monitoring data quality.
- Experience with Salesforce object structure and reporting structure.
- Familiarity with data governance frameworks, data stewardship practices, or master data management.
- Certifications such as PMP, ITIL, or data management certifications (e.g., CDMP).
Learn more about our culture and valuesAt the Emera Group of Companies, you’ll be part of an inclusive, respectful workplace where everyone is welcomed and supported. Come build a career as unique as you are: making an impact from Atlantic Canada to the world. Your experience and perspective will help us to safely deliver cleaner, more reliable energy to our customers. If working in an innovative environment, challenging yourself, and shaping a cleaner energy future inspires you, we want to hear from you. Apply by September 18, 2025 and let us know why this role is right for you.
The perks of joining our team? We offer:
- Flexibility: One flexible remote workday.
- Health & Wellbeing: A comprehensive benefits plan, 24/7 access to virtual health care services for you and your family through Dialogue, access to a free on-site fitness centre, Employee and Family Assistance Program, parental leave top-up plan and wellness benefits.
- Grow Your Career: Opportunities to advance within and between our affiliate companies, a focus on employee development and available sponsored education programs.
- Community Engagement & Care: Corporate investments in the places where our people live and work, mentoring opportunities, fundraising-matching & volunteer programs, various committees and employee resource groups, and scholarships for children of employees.
- Competitive Compensation: A comprehensive benefits plan and a Defined Contribution Pension Plan.
Applicants from these equity groups may self-identify through the online application process. We support candidates and employees with access and accommodation needs and encourage you to let us know when you require accommodation.
Recruitment & Promotion PolicyThe success of the Emera Company is driven by its people: a strong team with a shared commitment to support the . The purpose of our recruitment policy is to provide a consistent framework to support fair and equitable attraction, hiring, and retention of the best talent for vacant positions. We are dedicated to maintaining a fair hiring process that provides equitable opportunities to all our applicants and is guided by our company values.