Senior Strategy Manager - AI GTM & Value Realization

Telus View all jobs

  • Toronto, ON
  • $86,000-160,000 per year
  • Permanent
  • Full-time
  • 8 days ago
DescriptionJoin our team and what we'll accomplish togetherAbout the SMB Agentic AI Sales TeamWe are the SMB Agentic AI Sales Team. Our mission is to bridge the gap between AI potential and frontline reality. We operate as a high-speed innovation unit designed to rapidly explore, prototype, and scale new AI capabilities that reduce administrative work and help our sales teams spend more time with customers. We aren't just building tools; we are building the underlying architecture for durable, scalable AI-enabled workflows across TELUS.The Impact You'll MakeAs a Senior Strategy Manager, you are the architect of adoption and the guardian of business value. While our "Rapid Prototypers" build at 10x speed, you ensure those solutions deliver measurable business impact.
This role sits at the intersection of Sales, Product, and Executive Leadership-you will influence strategy at the Director level and above. You will own the Go-To-Market (GTM) and Change Management strategy, while serving as the team's primary measurement owner. You will establish the frameworks that validate our prototypes, ensuring every initiative is backed by a rigorous business case and a clear path to scaling. You are the bridge that connects rapid experimentation to evidence-backed, scalable business outcomes.How You'll Do It1. Lead Large-Scale Tech Change & GTM
  • Drive Adoption at Scale: Lead the rollout planning and feedback loops for a population of 800+ sales reps. You aren't just "pushing" tools; you are crafting the narrative that makes AI an indispensable partner for the frontline.
  • Orchestrate Stakeholders: Lead our weekly cross-functional Director Steering Committee, aligning stakeholders across Sales, Marketing, and Product to ensure project buy-in and resource alignment.
2. Drive Business Case Alignment & Value Tracking
  • Quantify Impact: Design and execute pre-and-post time studies to quantify "soft" and "hard" gains (e.g., reducing discovery prep from 3 hours to 1 hour) to build high-integrity business cases.
  • Standardize Methodology: Ensure that targets and benefits across all Magma initiatives are tracked with a consistent methodology, providing a single source of truth for the program's overall ROI.
3. Executive Storytelling & Governance
  • Synthesize the Narrative: Transform complex AI performance data into high-impact executive narratives that justify continued investment and showcase our "Value Lead" status.
  • Track the North Star: Manage the project's overall benefits-tracking methodology, ensuring all AI-related gains are clearly tracked against our broader program targets.
QualificationsWhat you bringYou're the Missing Piece if:
  • You're an AI Catalyst: You have a genuine passion for the Agentic AI revolution and deeply understand how LLMs can solve legacy business friction.
  • You're a Champion for Change: You understand the psychology of adoption and have the empathy required to tell a compelling story to our 800+ sales reps. You know how to move users from "skepticism" to "super-user" by speaking their language and solving their specific pain points.
  • You're a Methodology Mind: You are comfortable quantifying productivity and have experience building performance-tracking frameworks from scratch.
  • You're an All-Star Communicator: You can navigate difficult conversations, manage competing priorities at the Director level, and articulate complex value propositions in simple, persuasive terms.
Why Come Work With Us:
  • Flexible Work: No matter how you work best, we provide the tools and technology needed to work from wherever you are most productive. We believe in outcomes over "desk time."
  • Agile & Entrepreneurial: We provide the autonomy of a startup with the resources of a Tier-1 telco.
  • High Profile: You will work on one of the most visible and strategically critical AI initiatives at TELUS.
  • Growth & Training: Access a dedicated training budget to stay at the forefront of AI Strategy, Agentic Workflows, and GTM.
Salary Range: $86,000-$160,000Performance Bonus or Sales Incentive Plan: 15%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:
  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …
Job Type: This is for a current vacancyA bit about usWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.Sales and MarketingHelp us, help our customers make a real connectionWe are honoured to be recognized$14.7 billion
TELUS’s annual revenue$4.8 billion
The brand value that TELUS brings13
Consecutive years our annual dividend payment has increasedAccessibilityTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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