Regional Operations Manager

• Demonstrate a complete understanding of The Brick P&L and financial reporting
• High level of producing results through follow-ups and accountability
• The desire to promote an extreme level of excellence, pride and store detail
• Desire to motivate and lead management teams
• Ability to develop staff through coaching, mentoring and training
• Excellent time management skills and work ethic
• Capability to work under pressure and handle multiple tasks and tight deadlines.
• Proven ability to manage a wide variety of assignments at once and manage competing deadlines
• Communicate clearly the company policies, direction and expectations

• Oversee retail operations across the assigned region, ensuring compliance with company standards, policies, and procedures.
• Partner with Store Managers, General Sales Managers, and Human Resources to achieve operational and service targets.
• Monitor and analyze key performance indicators (KPIs) related to sales, delivery, inventory, and customer service.
• Lead process improvement initiatives to increase efficiency, reduce costs, and enhance customer experience.
• Consistently produce great looking stores.
• Drive consistency and performance within the region in the area of operations. (the province of Quebec)
• Maintain the highest level of P&L accountability focused in the area of SG&A to maximize Net Contribution
• Complete store walks, visits and regular meetings with management and staff. During visits will do the following to identify issues requiring corrective training to resolve:
• SG&A expenses as per budget so that maximum profit for each store is realized
• Assess compliance with store merchandising as outlined in the Merchandising Manual through floor walks and constant communication with store merchandising personnel
• Support operational improvements in store through training and leadership
• Asses compliance with Operational systems, policies and procedures
• Follows up to ensure all locations are following Health and Safety Policies and procedures.
• Supports improvements in store KPIs such as DIR, DSIR and clearance margins / volume in all retail locations
• Responsible for operations roll outs and consistency amongst locations
• Follow up within a required time frame to access progress on store deficiencies from previous visit.
• Support retail locations during the store opening process including any store renovations
• Flexibility to work all shifts including evenings and weekends
• All other ad hoc tasks & duties may be assigned.

• 5+ years of leadership experience in multi-unit retail and/or distribution center operations.
• Minimum high school diploma and/or college degree.
• Strong business acumen with experience in sales, logistics, and operational management.
• Excellent leadership, coaching, and interpersonal skills.
• Strong problem-solving, analytical, and decision-making abilities.
• Proficiency in Microsoft Office and familiarity with retail management systems.
• Fully bilingual in French & English (oral & written)
• Ability to travel regularly within the Quebec region as assigned.

• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will be commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts and perks programs.
• A dynamic environment to showcase your leadership talents.

The Brick